You can turn off lock screen notifications in Settings > Notifications and this is also where you turn on/off the sound you hear when an email comes in. I am not sure what this "Other" mailbox is all about, I don't have it. However, you should not set up Outlook as an IMAP account. When you set it up in the native mail app on the iPhone you should use "Outlook.com" as the account type which then sets it up using the Exchange Active Sync protocol. If you use Office 2013 or 2016 on your laptop which means you are using the Outlook 2013 or 2016 application or if you use the native Mail app in Windows 10 you should only have to enter your email address and the password and Outlook will then set up the account as an Exchange Active sync account, do not set up manually as an IMAP account. Having said this I occasionally get a sync issue as well, maybe once or twice a year and if all else fails I also have in the past simply deleted my account from the iPhone and then set it up again.
Regards, Sieghard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Terri Stimmel Sent: Friday, September 23, 2016 3:14 AM To: [email protected] Subject: Questions concerning email, and the Outlook app Hello everyone, I started having problems with the mail app again, regarding my Outlook account. This is the second time this has happened. I ended up having to delete my account, and then add it again. Some mail that I had deleted from my laptop, didn't delete from my phone. I couldn't get them to go away for anything, and I tried different suggestions people gave me. Anyway, it happened again this morning, and I just got fed up. My account was senked and was an Imap account. This only started happening after the latest Iphone update. So I deleted my account within mail, and I installed the Outlook app. I like it so far. It seems pretty easy to use. However, I have 2 questions about it,. First of all, why aren't all my messages in the Inbox folder? Why are they in this folder called, Other? And why can't I move them in to the inbox folder? It acts as though I can. But it doesn't do it. Now for my last question. I want to be notified by sound when I get new messages. However, I don't want it to read a bit of the message then. Is there a way to still get the audible sound, but not hear anything about the message? Thank you for taking the time to read this. Any help would be very much appreciated. Terri -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
