Hi Terri,
I appreciate that this may be beyond your technical capabilities, and I do 
understand that. However, I would be more than happy to have a 1 to 1 with you 
off list, if you need guidance. Having said that, back up the phone to iCloud, 
erase all content and settings under settings, general, reset, then when the 
phone reboots, restore it from the iCloud backup. This has not let me,, and 
anyone else that has tried it down. 



Sent from a Braille Sense 

----- Original Message -----
From: Terri Stimmel  <icecreamlove...@outlook.com>
To: "viphone@googlegroups.com"  <viphone@googlegroups.com>
Date: Saturday, October 15, 2016 10:43 pm
Subject: Storage issue

>
>
> Hello everybody,
> 
> 
> First of all, I want to thank everyone who has tried helping me so far. 
> I really do appreciate it. I am going to try the suggestions here in a 
> little bit.
> 
> 
> However, I just realized something, and it shocked me.
> 
> I have a 16 gig Iphone. When I update it to the latest update, it is 
> usually over WIFI. I mention this, just in case it's important.
> 
> 
> I went in to storage just a bit ago. I noticed when I got in to manage 
> storage, that I only have a little over a gig left on my phone. I don't 
> understand why this is. I don't have a lot of apps, and the ones I do 
> have are small in size. I have maybe 30 photos on my phone. Some of 
> which I would like to delete, but of course I will need sighted assistence.
> 
> 
> I know that this had to happen recently, because just about a week, or 2 
> ago, I had close to 6 gigs free. It's interesting that this has just 
> happened to me, because last night a good friend of mine was telling me 
> about the same issue.
> 
> 
> So what the heck could be going on?
> 
> And how can I fix it?
> 
> 
> I removed a couple of apps I rarely use. But of course, that didn't make 
> much of a difference.
> 
> 
> Any help with this would be very much appreciated.
> 
> 
> Thank you,
> 
> 
> Terri
> 
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