Hi,
This happened to me, and it took a lot of trouble to figure out the problem.
You need to turn off live photo. It's a toggle in the camera app.
Take care,
Lois
-----Original Message-----
From: Harry Bell
Sent: Wednesday, November 02, 2016 4:17 PM
To: Abridged Recipients
Subject: Camera click missing?
A tip for others updating to a recent iPhone model: I just got my iPhone 7
plus and rang Apple Care because the camera made no click when taking
photos. They told me to reset all settings and were then trying to persuade
me to totally erase the phone and start again when my wife interrupted to
say she'd googled the problem and discovered that the default camera setting
is to have Live Photos turned on - and when Live Photos is turned on, there
is no click sound... Whew! The cavalry arrived just in time! Harry
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