Hi,

Are you running the latest iOS update? I had this problem more when I first got 
my phone than I did after I updated it.

Best,
Anna



> On Nov 9, 2016, at 10:55 AM, Larry Lumpkin <[email protected]> wrote:
> 
> Mine refused to work until I unplugged either the buds or adaptor and plugged 
> the charger in and then unplugged the charger and re-plugged the buds.
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Wayne Merritt
> Sent: Wednesday, November 09, 2016 10:34 AM
> To: [email protected]
> Subject: Re: Viphone 7 ignoring lightning connected headsets
> 
> Larry,
> I have experienced this randomly when connecting my lightning earbuds or my 
> older headphone jack earbuds which were connected to the new lightning dongle 
> to my phone. The few times it has happened, I unplugged the earbuds and then 
> plugged them back into the phone and they worked just fine. It has not 
> happened a lot or often enough to be a pattern.
> 
> Wayne
> 
> On 11/7/16, Larry Lumpkin <[email protected]> wrote:
>> I have found that my new Iphone 7 often ignores a headset connected to 
>> it whether it be the lightning  buds that shipped with it or the 
>> aftershokz bone-conduction set connected via the adaptor.  It usually 
>> comes back just by itself or by re-connecting it.  Last time however, 
>> it did not and I had to connect the charger to the phone and then 
>> re-connect the headset or buds.
>> Has anyone else experienced this?
>> 
>> 
>> 
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