Hi Tom,

Doing a Google search for "How can I reset my Uber password" gave me a link to 
the correct page on their website. If you go to heading level one and then 
arrow down it will tell you that in order to recover your password you must 
click the below link, then you enter your email address and an email with reset 
instructions will be sent to you. I assume that will be an email with a link 
which you click and you can then enter a new password. I don't know if your 
email is incorrect throughout the account so that you wouldn't be able to 
receive said email or if it is just that you have to fix your email for receipt 
purposes. I'd try it anyways and see what happens.
I also Googled "How to contact Uber" and found links which included a contact 
form, it asked a few "Yes" or "No" questions as to the nature of your request 
and then had a field to type a message. Here now is the link to the recover 
password page:

https://help.uber.com/h/24a8fa5a-59b0-49b8-81e9-13e6dff81a1b

With respect to finding a phone number, I think many people don't realize that 
if you do a Google search starting with "Phone number for" followed by what you 
are looking for you often find the number displayed at the very top of the 
search results.
I am going to give an example below using Plantronics since I had to contact 
them yesterday. MI bought a Plantronics Voyager Edge bluetooth earpiece in mid 
April and I can only use it for playback, the microphones seem to be not 
working any more. This has been going on for months, but I just haven't taken 
the time to contact them until yesterday. The response by the way was quite 
satisfactory, the girl I spoke with made me do a reset of the headset to test 
it again, when it still didn't work at all she sent me an email with a link to 
initiate a warranty replacement. Anyhow, here is what I typed into Google and 
below is what Google gave me and it was spot on and the direct number for their 
customer sevice:

Phone number for Plantronics customer service
1 (800) 544-4660

Try this: Phone number for Apple Accessibility support
Here it didn't give me the number before all search results, but the third 
search result contained this without even going into it:
Beats support: (800) 442‑4000 (U.S.) or see all worldwide support telephone 
numbers.
If you have a disability, such as a vision, hearing or physical impairment, 
call (877) 204-3930 for direct access to Apple representatives who are trained 
in providing support using accessibility services.

Google searches are very powerful and are getting more so as time goes by. I 
can only encourage anybody who is looking for anything to try it.
Don't hesitate to use very ordinary language like "I want to know the 5 largest 
countries in the world by population" which will not list the countries in the 
search results, but it gives you plenty of articles mostly with the top 10 so 
it definitely finds what you are looking for.

Regards,
Sieghard.

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Tom Lange
Sent: Thursday, December 8, 2016 6:38 AM
To: viphone@googlegroups.com
Subject: Re: issues with uber update

Hi
I've had no particular issues with booking rides and/or contacting drivers et 
cetera with the most recent Uber updates. However, I haven't been getting Uber 
receipts for quite some time, the reason being that in the app's settings for 
my account, my e-mail address is incorrect. So I edited the e-mail address and 
clicked "Save", and it then asked me for a password, which I've forgotten and 
can't find it written down anywhere. Both in the app and on the Uber web site, 
their password recovery process is unsatisfactory; in both cases I'm asked for 
my mobile number, and there's another text entry field which is unlabeled so I 
don't know what's required. Furthermore, I can't seem to find any support 
number that I can call. Is there such a thing? What's the easiest way to fix my 
e-mail address on record and recover my password or set a new one? I'm puzzled 
by this and just a tad bit annoyed. Thanks in advance.
Tom


Sent from my iPhone 7

> On Dec 7, 2016, at 8:46 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Pablo,
> 
> Not sure why you are not getting better results. I just asked SIRI "What is 
> my current location and it told me I was at 3635 14th Avenue. I am in my 
> house but at the back of the house and my address is 3623 14th Avenue, 3635 
> is actually my neighbour, but the property is 50 feet wide and I'm in the 
> middle so from my property to his it's only 25 or 30 feet.
> 
> I then opened Blindsquare and selected te "My Location". Blind Square told me 
> correctly I was at 3623 14th Avenue. When I checked the GPS Info page I am 
> getting accuracy of 5 metres and that is as I am in the bedroom inside my 
> single family home.
> Blind Square is giving me my elevation as 500 metres which converts to 1,640 
> feet and that is pretty much dead on. I know for a fact that our local 
> airport which is about 3 or 4 miles away as the crow flies is 522 metres or 
> 1,712 feet. When you drive there it isn't much of an elevation difference, 
> but you go up a very slight hill going out of town so I think the difference 
> of about 80 feet is about right.
> 
> Anyhow, just my obsrvations, whenever I use Blind Square or Seeing Eye which 
> give you GPS accuracy it rarely is more than 10 metres off and very often it 
> is 5 metres.
> 
> 
> Regards,
> Sieghard
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Pablo C. Morales
> Sent: Wednesday, December 7, 2016 7:30 PM
> To: viphone@googlegroups.com
> Subject: RE: issues with uber update
> 
> Sorry, but it is no what is happening around the world with GPS. Myself as 
> well uber drivers all the time are hearing wrong indications through the GPS. 
> For some reason uber has been hiring different satilite serveces in the last 
> months. Here where I live, is no huge buildings, My building Is the highest 
> building, and it has 3 floors. So, Why my Uber app says that I am 2 streets 
> down?
> Why maps or even google maps always says that I am no where I am?
> I never has seen any gps with that range of accuracy, sorry, but I never has 
> seen one like that.
> Here the drivers are always complaining about the guidance that the UBER 
> satilite app is giving to tthem.
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Sieghard Weitzel
> Sent: Wednesday, December 7, 2016 9:52 AM
> To: viphone@googlegroups.com
> Subject: RE: issues with uber update
> 
> I can't speak for the Uber app or the service as it is only available in a 
> few cities in Canada, but as far as GPS goes it should be accurate enough for 
> this purpose. Provided you have a good view of the sky and aren't in a 
> building or a super-narrow area surrounded by high-rise buildings GPS 
> accuracy should be 5 meters (about 16 feet) or for sure it should be 10 
> metres (about 32 feet). This mya not be good enough to find an exact spot, 
> but good enough for most uses.
> 
> Regards,
> Sieghard
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Pablo C. Morales
> Sent: Wednesday, December 7, 2016 3:18 AM
> To: viphone@googlegroups.com
> Subject: RE: issues with uber update
> 
> I have been getting difficulties with uber since more than one month ago. 
> Before I was able to select my pick up in a list of choices, now I have to 
> find where I am. The current position doesn't work very well, because we know 
> that GPS are no so accurate. Moreover before I had more control on the app, 
> but in the last updates uber has done a lot of steps back.
> 
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Deb Lewis
> Sent: Wednesday, December 7, 2016 12:35 AM
> To: viphone@googlegroups.com
> Subject: Re: issues with uber update
> 
> I didn't have any difficulty with this latest update which I downloaded just 
> now. So I would recommend deleting and reinstalling it. It logged in fine for 
> me.
> 
>> On 12/6/16, SCOTT VAN GORP <s_vang...@msn.com> wrote:
>> Hi List:
>> 
>> Anyone else having issues with the latest update to the uber app?
>> Now, instead of taking me to the familiar screen that would have 
>> already logged in with my email and password, it presents me with a 
>> screen to enter my phone number or log in with facebook. When I enter 
>> my mobile number, it says that uber can't recognize it.  Any ideas? I 
>> really don't want to log in with facebook if I can help it,  so any 
>> help would be  most appreciated. I can't even go to a request screen 
>> to get a ride! I don't seem to find a place to add my phone number to 
>> an uber profile,  so I'm stuck. Thannks!
>> 
>> Cordially:
>> 
>> Scott Van Gorp
>> 
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