I have a suggestion to make, and for those who feel that there are issues not 
being fixed. My suggestion is to call instead of emailing, then you get to talk 
to somebody in person about the issues that you're having.  Might do some good. 
This is what I did for the large text issue that got fixed with the newest 
update. Be nice when you call, as it can go a long way. 

Egun On, Lagunak! (basque for G'day, Mates
Louie P (Pete) Nalda
MySpace.com/musikonalda
Facebook.com/lpnalda
Linkedin.com/in/lpnalda
Twitter: @lpnalda

> On Dec 13, 2016, at 7:06 AM, Mário Gabriel <[email protected]> wrote:
> 
>         
> 
> How do you know that apple is looking to it?
> 
> Apple always looks, but never solves ...
> 
> Is that right?
> 
> cheers.
> 
> Às 11:43 de 13/12/2016, Amy Ruell escreveu:
>> Hello all, I see the behavior on my iPhone 7 as well. As most of the numbers 
>> I call are in my contacts, I don't have too much difficulty. However, if 
>> there are prompts involved, the only way to do this is to swipe to the 
>> keypad button and activate it.
>> Amy
>> 
>> 
>> Sent from my iPhone
>> 
>> On Dec 13, 2016, at 6:33 AM, Don Breda <[email protected]> wrote:
>> 
>>> Hi Sieghard.
>>> 
>>> I don't have the problem at all on my iPhone 6 s but my friend has a 7 and 
>>> she does have the problem.
>>> 
>>> 
>>> The problem is that the keypad disappears once the call is connected.
>>> 
>>> 
>>> It happens if she uses Siri to make the call and it also happens if she 
>>> goes in to the phone appp and selects the keypad dials the call manually as 
>>> well.
>>> 
>>> 
>>> Once the call connects the keypad disappears.
>>> 
>>> 
>>> She is not a good iPhoneuser yet and by the time she fines and enables the 
>>> keypad again its probably to late.
>>> 
>>> 
>>> My phone does not do this at all.
>>> 
>>> 
>>> Its frustrating when you need to tenter touch tones to answer menu prompts 
>>> etc.
>>> 
>>> 
>>> Many people have this issue and many don't.
>>> 
>>> 
>>> Apple is looking in to it but I don't think they know why it happens for 
>>> some and not others.
>>> 
>>> 
>>> Thanks.
>>> 
>>> 
>>> Don
>>> 
>>> 
>>> 
>>> 
>>>> On 12-Dec-16 3:52 PM, Sieghard Weitzel wrote:
>>>> Hi Don and others,
>>>>  
>>>> Is this something a lot of people experience? I haven't noticed any 
>>>> difference on my 6S Plus ever since I started using iOS 10, I am not using 
>>>> the current 10.2 beta so unless it's a problem here, what is exactly the 
>>>> issue?
>>>> When I make or receive a call I may have to tap to bring up the keypad, 
>>>> but that has always been the case at times, but most of the time the 
>>>> keypad is there and I actually have to hide it if I want access to any of 
>>>> the other buttons.
>>>>  
>>>> Regards,
>>>> Sieghard
>>>>  
>>>> From: [email protected] [mailto:[email protected]] On Behalf 
>>>> Of Don Breda
>>>> Sent: Monday, December 12, 2016 12:49 PM
>>>> To: VIPhone google group <[email protected]>
>>>> Subject: IOS 10.2 and phone keypad issues:
>>>>  
>>>> I supposeits to soon to tell but I am wondering if the issue where the 
>>>> keypad disappears on a phone call when it shouldn't has been resolved?
>>>> 
>>>>  
>>>> 
>>>> This is an issue appple is aware of but I suspect they haven't nailed it 
>>>> down yet so not getting my hopes up.
>>>> 
>>>>  
>>>> 
>>>> Don
>>>> 
>>>>  
>>>> 
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