I just wanted to thank everyone for their help with my query, it saved me a lot of time, so thanks so much to all.

-----Original Message----- From: christopher hallsworth
Sent: Friday, September 14, 2012 4:41 PM
To: [email protected]
Subject: Re: Please can anyone help, 35 gb of other on my iphone4s

If you want to restore, simply do it on the device alone. Go to settings, general, reset, erase all content and settings.
Sent from my mac



On 14 Sep 2012, at 09:13, Donna Slater <[email protected]> wrote:

Hi

Whilst synching my iphone yesterday with itunes my computer crashed and all my purchased videos disappeared off into the land of other. Is the only way I can recover this to restore my iphone? If so, do I have to go through the nausea of allowing Apple to download a software update even though my phone is up to date? I don’t have the update on my pc because I updated over the air. Any help with this would be gratefully received.

With best regards

Donna


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