Hi,
have checked this and all is correct. I forgot to mention before I have tried 
calling the number from another phone and am told the number is not available. 
I can make calls from the phone. 
Max.
> On 9 Feb 2017, at 8:30 am, Sieghard Weitzel <[email protected]> wrote:
> 
> Have you checked the volume of your ringer, maybe it's turned all the way 
> down. Go to Settings > Sound and then make sure it's up all the way and that 
> change with buttons is off.
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Agent086b
> Sent: Wednesday, February 08, 2017 12:53 PM
> To: viphone <[email protected]>
> Subject: Re: Unable to receive calls when iPhone is locked
> 
> Thanks, my phone won’t ring either.
> Max.
>> On 9 Feb 2017, at 7:49 am, Kelby Carlson <[email protected]> wrote:
>> 
>> I've had a similar issue where I receive calls but my phone doesn't vibrate. 
>> iOS 10.3 was supposed to fix this but hasn't.
>> 
>> ----- Original Message -----
>> From: Agent086b  <[email protected]>
>> To: "iPhone List,"  <[email protected]>
>> Date: Wednesday, February 8, 2017 3:32 pm
>> Subject: Unable to receive calls when iPhone is locked
>> 
>>> 
>>> 
>>> Hi all, the subject line is my problem.
>>> I am not able to receive calls when the phone is locked. I have checked 
>>> both on the side of the phone and in the control centre and do not disturb 
>>> is off. please can anybody give me any urgent help on this one?
>>> Thanks for any pointers.
>>> Max.
>>> 
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