I had the same problem earlier today.

Sent from my iPad

> On Feb 18, 2017, at 1:49 PM, Harry Bell <[email protected]> wrote:
> 
> Yes, Marie, Bluetooth headset may be the criminal at issue. I've just done 
> another reboot after turning lots of Sounds Settings off then on again and I 
> then sent a text with fireworks. After the reboot this time all sounds came 
> back. Mysterious - but relieved!! Thanks for all replies. Harry
> 
>> On 18 Feb 2017, at 18:41, Marie <[email protected]> wrote:
>> 
>> I have some similar sound problems with my 6S. And it seems like it happens 
>> after using any type of BT headphones. It is just intermit tan but sometimes 
>> it takes a re-boot to get it back to normal. What happened is when I end a 
>> phone call, the speech is gone but I get all kinds of clicks when swiping 
>> around the screen. I check with the three finger double tap to make sure 
>> that speech is not accidently turned off. When this one occurs is when the 
>> re-boot is the only thing I can do which gets speech back. The other thing 
>> is that I don't hear any sound when I end the call or lock the screen and 
>> occasionally no text alert sounds. Since they don't happen on any regular 
>> basis it is almost impossible to find the problem. I am also running 10.2.1
>> I hate the thought but may have to try a total reset to factory and if that 
>> does not work, off to the Apple store.
>> Marie
>> 
>> 
>> -----Original Message----- From: Harry Bell
>> Sent: Saturday, February 18, 2017 9:50 AM
>> To: Abridged Recipients
>> Subject: Sounds disappeared!!
>> 
>> I was using my iPhone 7 Plus today on iOS 10.2.1 and after a phone call with 
>> my Bluetooth airpods in, suddenly all my sounds disappeared. Now there are 
>> no keyboard clicks nor any alerts when text messages arrive. I've tried 
>> turning the settings for keyboard sounds off and back on, rebooting phone, 
>> but still no sounds. Music plays fine and phone rings when phone calls are 
>> received. Does anybody know what the solution is? Thank you. Harry
>> 
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