Hello and thank you for your help so far. I will be receivimg my roomba 980 
tomorrow. As I am blind, please could you tell me which order the buttons are 
in on the robot itself so I know which buttons to press during set up. Many 
thanks


 Peter


Sent from my iPhone

> On 3 Dec 2016, at 00:01, pholdstock <[email protected]> wrote:
> 
> Hi. I have just placed an order for a Roomba 980 and please see below the 
> reply I received from Irobot regarding accessibility of the app. Seems very 
> positive :-).
> 
>  Dear Mr. Holdstock,
>  
> Thank you for contacting the iRobot Customer Care.
>  
> We are happy to hear that you are interested in our products.
>  
> The iRobot is aware about the voice-over which is available on the Apple 
> mobile devices and we are working to improve the iRobot Home App and to make 
> it easier to use for the visually impaired people.
>  
> I have forwarded your e-mail to our development department. The Home App is 
> under constant development and it is updated regularly. I will inform you as 
> soon as possible if there is new update particularly of the voice-over 
> technology.
>  
> I would also like to thank you for your feedback, it is very important and 
> will help to improve the robot's features even further.
>  
> Kind regards,
>  
> Sibin
> iRobot Customer Care 
> 
> 
> Sent from my iPhone
> 
>> On 28 Nov 2016, at 16:53, Marie <[email protected]> wrote:
>> 
>> I have no pets so I named my Neato Willard and keep thinking I will tape an 
>> MP3 player onto the top with dog sounds. He is now a part of my family. and 
>> my friends love it. LOL!
>>  
>> From: 'Sandratomkins' via VIPhone
>> Sent: Monday, November 28, 2016 2:10 AM
>> To: [email protected]
>> Subject: Re: Roomba 980 is the iRobot app accessible?
>>  
>> Hi,
>>  
>>     Yes, I have had both Roombas and now a Neato Connected. The Roombas were 
>> pre the most recent incarnation, thus, not running with an app. So, I can't 
>> speak to that side of things. I always loved my Roombas, but the Neato is, 
>> really, a new generation and incredibly effective and efficient! When I 
>> first downloaded the app, it was accessible up to about 90 percent, only the 
>> battery status was not viewable. Unfortunately, the last two versions allow 
>> for only the most simple of commands, though, the battery status is now 
>> viewable. This means that they can do it, obviously, they just need to 
>> commit to accessibility. I tried to write them a report re this, but found, 
>> ironically, that my iPhone 6, running the latest version of IOS, would not 
>> write in the edit field on their support page! This is an IOS problem and 
>> not a Neato one. I suppose we just have to learn to accept the accessibility 
>> is something that we need to keep reminding the various developers about. 
>> However, and I imagine that this applies to Roomba too! The Neato connected 
>> is usable, at its most basic level, just by pressing one or other of the two 
>> buttons. It can be used, without the app and it will do its job, you just 
>> have less control over modes etc. Luckily, I have the original app on my 
>> iPhone 4s, so can do everything, including seeing the battery status on my 
>> 6. Just as an aside, I have found, since IOS 10, I have been using my 4s 
>> more and more, which is running 9x. more than anything, I wish we could, 
>> easily, revert to previous versions of apps when we discover new 
>> accessibility issues. I don't have the use of a computer, using my iPhone, 
>> independently, so iTunes backups are not a possibility for me and I don't 
>> really like the Cloud....
>>  
>>     In short, speaking for the Neato, not having the latest Roomba, we can, 
>> certainly, use it, but for full functionality, the app needs to be rewritten 
>> with accessibility in mind. However, I would like to say that the Neato is 
>> the easiest of all the Robot Vacuums, that I have seen or read about, to 
>> maintain, empty and find. It has an excellent navigation system, better than 
>> my own! and, almost, seems to have its own character!! I love the way it 
>> takes a running jump when it encounters a particularly difficult 
>> threash-hold, going into my porch. And when it gets itself into a tight 
>> place, it is wonderful to see it lift its bottom and try to extract itself, 
>> almost virtically!
>>  
>> I would encourage all owners of these divices to contact, IOS being capable, 
>> the developers to tell them that you are a VIP owner and need them to be 
>> aware of VO when putting out app updates.
>>  
>> Happy hoovering! Sandy. 
>> 
>> sent from the dark side of the moon
>> 
>>> On 27 Nov 2016, at 17:17, Kramlinger, Keith G., M.D. 
>>> <[email protected]> wrote:
>>> 
>>> Yes, and I believe Sandy Tompkins on this list has had both Rumba and Neato 
>>> products, and she seemed to much prefer the Neato.
>>> 
>>>  
>>> 
>>> The neato currently has some app accessibility issues with VoiceOver, but 
>>> I’m still using mine successfully, although not as efficiently as I could 
>>> with better accessibility.
>>> 
>>>  
>>> 
>>> I direct message NeatoRobotics via Twitter on Wednesday asking them to make 
>>> their iPhone app fully VoiceOver enabled for blind users. I received a 
>>> response direct message from them several hours later thanking me for 
>>> bringing this to their attention, and that they had forwarded the request 
>>> on to engineering. Of course, there’s no guarantee that anything will be 
>>> done. I’ve made the same suggestion through their customer support twice 
>>> previously without evidence of change in their 2 recent app upgrades. But, 
>>> as Mark Taylor pointed out to me, companies seem to have different and 
>>> possibly more impactful representatives on their social media streams. I 
>>> encourage others interested in this to either direct message NeatoRobotics, 
>>> or another avenue of their choice. It’s clearly in their interest to 
>>> address these changes.
>>> 
>>>  
>>> 
>>> Thanks, Keith
>>> 
>>>  
>>> 
>>> From: [email protected] [mailto:[email protected]] On Behalf 
>>> Of Sieghard Weitzel
>>> Sent: Sunday, November 27, 2016 11:09 AM
>>> To: [email protected]
>>> Subject: RE: Roomba 980 is the iRobot app accessible?
>>> 
>>>  
>>> 
>>> Hi Don,
>>> 
>>>  
>>> 
>>> Make sure you also check the Neato Connected robotic vacuum, it’s a bit 
>>> cheaper and gets much better reviews across the board. It’s been discussed 
>>> here quite a bit. I believe the app is accessible with some issues, but it 
>>> sounds from what Shaf said that this is also the case for the Roomba.
>>> 
>>>  
>>> 
>>> Regards,
>>> 
>>> Sieghard
>>> 
>>>  
>>> 
>>> From: [email protected] [mailto:[email protected]] On Behalf 
>>> Of Don Breda
>>> Sent: Sunday, November 27, 2016 4:42 AM
>>> To: VIPhone google group <[email protected]>
>>> Subject: Roomba 980 is the iRobot app accessible?
>>> 
>>>  
>>> 
>>> Well the subject says it all.
>>> 
>>>  
>>> 
>>> A friend is considering getting one and I wanted to be sure the vacuum and 
>>> the app were a good combination.
>>> 
>>>  
>>> 
>>> Thanks in advance.
>>> 
>>>  
>>> 
>>> Don
>>> 
>>>  
>>> 
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