Definitely sounds like an issue with Yahoo and not your iPhone or the native 
mail app. Having installed the Outlook app should not have made a difference, I 
also had it for a while and I had 2 accounts set up in the native mail app and 
one in the Outlook app (basically I had my personal Outlook.com email set up 
both in the native mail app and Outlook to evaluate which I liked better) and 
it workd just fine in both apps. I also went back to the native mail app since 
I did not like how Outlook showed the Contacts (you can’t add/delete or edit 
them) and I just like the way the native mail app handles threads in iOS 10.
I know switching mail accounts can be a big deal, but I would advise you to get 
away from Yahoo, they seem to be consistently be the the ones who have the most 
hacks, their web interface for blind users is a mess and I think Outlook.com or 
gmail are much better services.
I don’t know anything about the accessibility of the Yahoo Mail app, but it is 
is accessible you could always try to use that app for use with your Yahoo 
account and just use the native mail app for your other two accounts.

Regards,
Sieghard

From: [email protected] [mailto:[email protected]] On Behalf Of 
SoonerAnnie
Sent: Sunday, March 12, 2017 12:05 PM
To: [email protected]
Subject: Re: About to go nuts! Problem with the native email app!

Thanks for the suggestion but nothing worked. I even installed the account on 
my husband's phone with the same results. I wonder why...after so many 
years...it suddenly decided not to work? This account is doing great, so go 
figure! The native app is so darn easy to use! In my opinion, there's no 
comparison! The yahoo app stinks because of the columns and rows being 
announced constantly, so I guess Outlook will have to do.

Whiny Annie...

Sent from my iPhone

On Mar 11, 2017, at 4:42 PM, Helga Schreiber 
<[email protected]<mailto:[email protected]>> wrote:
Hi, how are  you?  Ok relax now. so the firs thing you need to do is to do a 
hard reset by pressing  the power button and the home button, hold them or 
press them for 10 seconds, then your phone wil turn off and turn back on. then 
delete your yahoo account that you are having issues with, and add it back in. 
Yes, you delete  your account before  but add  it again after you you did a  
hard reset. and  if you have  an iphone 7, don't press   the power button and 
the  home button; instead,  press thepower button and volume down button. Hope 
this ehlps! I look forward in hearing form youson. Thanks and God bless!

  Helga Schreiber
Group Moderator

  for the IPad help for the Blind
[email protected]<mailto:[email protected]>

Admin of World Wide Friends Text: If you want to chat and make new friends, 
feel free to join a WhatsApp group called World Wide Friends Text, where people 
with hearing lost and who are blind can freely communicate by text only!

‎Open this link to join my WhatsApp Group: 
https://chat.whatsapp.com/5yDqxdAPgEJKAhFWlRh13D




Member of National Federation of the Blind and Florida Association of Blind 
Students.
Member of the International Networkers Team (INT).
Independent Entrepreneur of the Company 4Life Research.
Phone:  (561) 706-5950<tel:(561)%20706-5950>
Email: [email protected]<mailto:[email protected]>
Skype: helga.schreiber26
4Life Website: 
http://helgaschreiber.my4life.com/1/default.as<http://helgaschreiber.my4life.com/1/default.aspx>px
INT Website: http://int4life.com/


"For God so loved the world that he gave his one and only Son, that whoever 
believes in him shall not perish but have eternal life." John 3:16
Sent from my iPhone 7 running IOS 10.1.1

On Mar 11, 2017, at 5:10 PM, SoonerAnnie 
<[email protected]<mailto:[email protected]>> wrote:
Hi everyone,

I have three accounts on my iPhone using the native mail app, all of which are 
Yahoo accounts. This one is an att.net<http://att.net> account, one is an 
sbcglobal.net<http://sbcglobal.net> account, and the other is simply a 
yahoo.com<http://yahoo.com> account. I have been using the native mail app for 
many years with these three accounts with absolutely no problem...until last 
night! This account is working fine, as is the 
sbcglobal.net<http://sbcglobal.net> one, but the yahoo.com<http://yahoo.com>?!? 
It's a nightmare! The trouble began when I downloaded and installed the Outlook 
mail app, which worked fine but seemed to interfere with the native app as far 
as being able to download mail in a timely manner and also failing to download 
the entire message from the server. I first got rid of the Outlook app and even 
the Yahoo mail app as I preferred the native app, but it didn't seem to make 
any difference. I deleted the Yahoo.com<http://Yahoo.com> account and added it 
back, but it made no difference. I have quite a bit of mail in it and it took 
forever for it to download, which isn't the norm, no matter how much mail there 
is. As a matter of fact, it took it a bit to even load the info to save the 
account. So, I deleted the whole shooting match, and even removed the app from 
my phone! When I again retrieved it and added all the accounts back, the other 
two cooperated nicely but the Yahoo.com<http://Yahoo.com> one was the same old 
same old. Often when I attempt to open a message in that in box, I get this:

This message cannot be displayed because of the way it is formatted. Ask the 
sender to send it again using a different format or email program. 
multipart/alternative

Can anyone shed any light on what might be going on here? I'm about to pull my 
hair out! The account works fine with the other email programs, BTW, but I'm 
wanting to use the native app and am at a loss as how to proceed. Thanks for 
any help you guys may be able to give me!

Ann (who is about to either throw her iPhone or hit herself over the head with 
it)
Sent from my iPhone

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