Well, Jim, I'm sorry that didn't work out. I certainly don't have anymore ideas. Mary
Sent from my iPhone > On Mar 16, 2017, at 3:05 PM, Jim Portillo <[email protected]> wrote: > > Thanks. > Yeah…It’s already set to Always. > Great thought though!! I really appreciate your help, Mary. > > From: [email protected] [mailto:[email protected]] On Behalf Of > Mary Otten > Sent: Thursday, March 16, 2017 2:40 PM > To: [email protected] > Subject: Re: Issue with VoiceOver not reading everything > > Hi Jim, > Go into settings, general, accessibility, voiceover. Go down until it says > navigate images. Mine is set to "with descriptions. Other choices are none or > always. You should set it to always and then see if that helps your page any. > If not, you can put it back to whatever you have it set to now. > > Sent from my iPhone > > On Mar 16, 2017, at 11:43 AM, Jim Portillo <[email protected]> wrote: > > Oh, I didn’t know I could do that with VoiceOver. Where would I find how it > responds to graphics or text? > > > From: [email protected] [mailto:[email protected]] On Behalf Of > Mary Otten > Sent: Thursday, March 16, 2017 9:35 AM > To: [email protected] > Subject: Re: Issue with VoiceOver not reading everything > > Hi Jim, > About your second question first, have you tried a three finger swipe up to > scroll the list? I know you said left or right didn't work, but how about up? > As for your second question, it could be that there isn't any real text on > that page. It might be graphics, images with text, in which case of course > VoiceOver isn't going to read it. How do you have VoiceOver set to respond to > graphics? If voiceover is set to read only images that have alt text, that > could be the problem. So you could try sending it to read all images, and > then see if something shows up which, well garbled and messy, because it will > be the file name, might give you a hint. In that case, the solution is for > the app developers to use real text instead of graphics. > Mary > > > Sent from my iPhone > > On Mar 16, 2017, at 8:53 AM, Jim Portillo <[email protected]> wrote: > > Good morning everyone. > > I tried sending this last night, but I don’t believe it got sent, so I’ll try > again. I’ll make it brief, but it’s something I’ve not encountered before on > either the iPhone or iPad. > > I recently downloaded an app from the Univision network called Univision Now. > It’s a Spanish language TV app which not only allows you to watch the > network live and local but also allows one to watch shows and series on > demand. > You can use the app in a couple of different ways. You can either sign up > for an account and pay either monthly or yearly, or you can use your TV > provider as a portal. Mine is Dish, so it makes sense for me to sign into > the app using my Dish information. > > When I tried going to the area which asks me to select a TV provider, I > tapped on it figuring I’d get a list of choices. A totally blind VoiceOver > user would swear that there is nothing like that; although, I did learn that > visually, the list of choices does appear and that one can make such a choice > if VoiceOver isn’t on. > This is the first time I see that VoiceOver doesn’t read everything that’s on > the screen, which is very misleading. > > I had a friend of mine, who is sighted, help log me in on my iPad and iPhone. > However, a few days later, while watching a show, the app stopped again and > asked me to sign back in. Of course, I went back to where the choice should > be and still couldn’t have VoiceOver read the choice for the Dish button. > This is going to get old fast, because I don’t want to have to rely on a > sighted person to always log me in. What’s even worse is that when I choose > the Dish Network button, my log-on information is already there, so this just > acts as a verification. > > So, my questions are these. > What might be going on with VoiceOver not reading these particular choices? > Is there a gesture or keyboard command I can use or haven’t been using that > can expand the screen or read more information? > > In fact, one more little issue is this. When I tap on a series that contains > several episodes, only a few of them show up on my iPhone screen before > showing me the bottom tab with other choices. On my iPad, I can find many > more or even all of the episodes of that series. Again, is there a way to > expand a list on a screen? I know it’s not on different pages, so a three > finger swipe to the left won’t work. > > Sorry for being so elaborate, but I wanted to make sure and explain what was > going on. > I have written to Univision to let them know about the only inaccessible part > of the App I’ve seen so far. Of course, this is a new issue for them, so > they’re unsure how to proceed. I gave them suggestions. > But, if this is something I’m doing, then I don’t want to place undue blame > on the app developer. > Thanks much. > Jim > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
