I have been using Uber and very happy with the service. But I would like to
try Lift sometime. First of all, do you find it difficult to have to use
cash to pay for your ride and second, will the driver assist you to the door
when reaching your destination? Third is there an option to contact your
driver before pick-up?
Thanks, Marie
-----Original Message-----
From: Andy Baracco
Sent: Monday, April 3, 2017 1:59 PM
To: [email protected]
Subject: Re: Uber app experience getting increasingly bad
I much prefer Lyft. The app is accessible, and very easy to use. It now
gives you a countdown timer when your car arrives, and a countdown estimate
of when you will arrive at your destination. If you have some vision, or
have a sighted person waiting with you, it tells you the make and color of
the car, as well as the driver's name. It has been a long time since i have
used Uber because I find the experience with lyft so satisfactory.
Andy
----- Original Message -----
From: "Kathy Brandt" <[email protected]>
To: <[email protected]>
Sent: Monday, April 03, 2017 10:31 AM
Subject: Uber app experience getting increasingly bad
Is this happening to anyone else? Today I was getting a blipping sound and
the menu items were shifting. I couldn't find the contact driver button for
the longest time. Are used to be able to change my destination for doing a
second stop, but now I can't. This is really disappointing when before the
app had been stable and easy to use. I went to their website, found where it
says accessibility under the help menu, and left them feedback, would you
can do after double tapping more in that menu. I suggest others do the same.
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