Hi: I am using the Uber app, and have a weird question, I hit "where to" and 
set my destination. I have the custom car set, I then hit, "Request uberx" and  
it says notifying nearby drivers, then after a pause it says my card is 
invalid. The odd thing is when sighted people do the same thing on my iPhone, 
everything is fine. Has anyone experienced this? Alternatively, am I using the 
wrong steps? 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Monday, April 03, 2017 8:09 PM
To: viphone@googlegroups.com
Subject: RE: Uber app 

I am not saying I love Uber, only can use it here in Canada when I'm in Calgary 
since they are not yet in Vancouver and anyways I live in a small town where 
there probably won't be a Lift or Uber in 10 years. But I have used Uber in 
Calgary and had pretty much excellent experiences with the drivers, I found the 
Uber app easy to use and Voiceover tells you the driver's name, make and model 
of the car and the license plate number (not of too much use if I am by myself) 
but then again neither is the car's make model or colour.
What I mostly don't like about Uber is their arrogant attitude towards the 
industry and their roll in it as well as apparently how they treat their 
drivers and employees.

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Andy Baracco
Sent: Monday, April 03, 2017 2:00 PM
To: viphone@googlegroups.com
Subject: Re: Uber app experience getting increasingly bad

I much prefer Lyft. The app is accessible, and very easy to use. It now gives 
you a countdown timer when your car arrives, and a countdown estimate of when 
you will arrive at your destination. If you have some vision, or have a sighted 
person waiting with you, it tells you the make and color of the car, as well as 
the driver's name. It has been a long time since i have used Uber because I 
find the experience with lyft so satisfactory.

Andy

----- Original Message ----- 
From: "Kathy Brandt" <katya20...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Monday, April 03, 2017 10:31 AM
Subject: Uber app experience getting increasingly bad


Is this happening to anyone else? Today I was getting a blipping sound and 
the menu items were shifting. I couldn't find the contact driver button for 
the longest time. Are used to be able to change my destination for doing a 
second stop, but now I can't. This is really disappointing when before the 
app had been stable and easy to use. I went to their website, found where it 
says accessibility under the help menu, and left them feedback, would you 
can do after double tapping more in that menu. I suggest others do the same.

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