Hi,

What I would first do is restart your computer. After running an update to 
iTunes, it is always a good idea to restart and see if anything was messed up 
during the update before you plug your phone in. Once it restarts, now try to 
plug your phone in. What happens here? I had none of these problems at all. 

Jenn

Sent from my iPad

> On Apr 4, 2017, at 6:59 PM, Alan Lemly <[email protected]> wrote:
> 
> Hello List,
>  
> I updated my iTunes running on my Windows 7 computer before upgrading to iOS 
> 10.3 because an iTunes dialog informed me that it required updating to this 
> version to be compatible with iOS 10.3.
>  
> I'm getting some strange behavior after updating to iTunes 12.6 and I'm 
> wondering if others could comment on whether they're experiencing any of 
> this. Specifically,
>  
> 1.   When I launch iTunes and connect my iPhone 7 via the lightning cable, it 
> takes about 9 minutes before the icon indicating iPhone connection appears. I 
> timed it. Until this occurs, iTunes is unusable and seems frozen.
> 2.   I never was able to use iTunes to download the iOS 10.3 upgrade as I've 
> done for every other prior upgrade. When I attempted this, I'd get a dialog 
> saying the Apple servers were being contacted and it never did anything. I 
> refused to wait longer than an hour so can't say I fully tested this.
> 3.   When I go to the iTunes menu Help, Check for Updates, I get another one 
> of those dialogs indicating that Apple is being contacted and nothing else 
> happens during the many minutes I've waited. Ultimately, I have to start task 
> manager to exit iTunes which has stopped responding.
> 4.   When I check the app updates by pressing ctrl + 7 and selecting updates 
> in order to download backups to my Windows 7 computer as I've always done, 
> none of the apps I've updated since going on iOS 10.3 show up in those 
> presented for update download to my computer.
>  
> I've re-downloaded the latest iTunes and run the repair option but I'm not 
> getting any different behavior.
>  
> Can someone who has updated to iTunes for Windows 12. 6 try one of the above 
> items and let me know what you're experiencing? I'm mostly concerned about 
> item 4 because I really like the ability to back up my apps to my local 
> computer.
>  
> Thanks in advance for your help.
>  
> Alan Lemly
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