No, didn't know I had to do that. I will give it a try. Thanks for your quick 
response.

Nancy Badger, Ph.D
Assistant Vice Chancellor, Student Services
UT Chattanooga
Sent from my iPhone with dictation software. Please excuse spelling errors.

> On Apr 15, 2017, at 8:55 PM, Richard Turner <[email protected]> 
> wrote:
> 
> Did yu check the rotor and turn it to volume and flick up?
> 
> Richard
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Nancy Badger
> Sent: Saturday, April 15, 2017 5:44 PM
> To: [email protected]
> Subject: Trouble with new Bluetooth headphones
> 
> Hello,
> I was at the store today and bought a new pair of Bluetooth headphones they 
> are Samsung leveler headphones. The volume on voiceover appears to be very 
> low. I have turned up the volume every way I know how, in settings and using 
> the buttons on the phone. I can't seem to make it work. The volume on other 
> things like music is normal. Any suggestions? Did I make a mistake and buy 
> the wrong kind of headphones?
> Thanks
> Nancy
> 
> Nancy Badger, Ph.D
> Assistant Vice Chancellor, Student Services
> UT Chattanooga
> Sent from my iPhone with dictation software. Please excuse spelling errors.
> 
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