Hello Joe,

I'm not certain of what you are experiencing but I can tell you that two-factor 
authentication does work in Windows 7 and Windows 10, in iTunes.  

I have not attempted to read the 6-digit entry field with Jaws.  I tend to use 
Zoomtext on my Windows Desktop computers so cannot speak to the screen reader 
accessability of the UI but I can say for certain that the entry field does 
appear after one enters his/her Apple ID and Password.  

Just so you know, one can disable 2-factor authentication via a web browser at:
http://appleid.apple.com.

Just so you understand, with 2-factor enabled, one must begin the login 
sequence as usual, by entering an Apple ID and password.  Then, if this is done 
correctly, en entry UI appears with 6 blank spots in which one is to enter the 
6-digit security code that was sent to an authorized device.  If a device is 
not available, then one can choose to have the code sent to a trusted phone via 
SMS.  

Now when the code is sent to an authorized device, it will appear as a small 
dialog box that you must explore-by-touch to understand.

The process can seem a bit overwhelming the first time but one quickly becomes 
accustomed to the procedure.

Mark

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Joe Paton
Sent: Sunday, May 21, 2017 3:25 PM
To: [email protected]
Subject: 2 factor authentication on pc

Hi all,
Here's the problem.
I need to authorize a windows based computer for my itunes account.

So I get to the point where apple send a code to my phone.
The instructions say to enter your password followed by the 6 digit code.

No matter how many times I do this, I can not access my account to download 
purchasses that are on my phone, but I want them in my pc music library.

Whatever Itunes or account event i initiate, whether it's authroizing the 
machine, making a purchase, viewing my account, the code is not working.

Doesn't matter which screen reader is in use at the time.  I'm hoping to have a 
friend take a look on the screen to see if some important pop up area is not 
being viewed by the screen reader. But if someone knows a work around this, 
that would be good.

I'd even like to turn off 2 factor authentication, but I bet you can't do that.

Or modify it, say so that when you tell the authorized device to allow access 
from the unauthorized device, that would be sifficient.

Or even the answer to a security question, but where to enter the data, that 
appears to be the issue.


Many thanks.

Joe




,


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