I don't think Richard knew you are in the uK, I certainly didn't and unless 
people somehow have a signature or otherwise indicate where they are how should 
one know. There is of course always the Be My Eyes app, you could get sighted 
assistance that way around the clock.
Also, FYI, here is what it says on Apple's website:

24/7 Accessibility support
If you use an accessibility feature or assistive technology, you can get direct 
access to Apple representatives who are trained in providing support using 
accessibility services.
Find the accessibility and assistive technology phone number for your country 
or learn more and get help with accessibility features.
United Kingdom Accessibility and assistive technology: 0800 048 0754

That "for your country" part is a link, when I clicked on it I was able to find 
the number for accessibility support in the UK.

Regards,
Sieghard

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Joe Paton
Sent: Monday, May 22, 2017 12:47 AM
To: [email protected]
Subject: Re: 2 factor authentication on pc

at eleven o'clock on a sunday eveing in the uk, I don't think so richard.

I can wait for an answer from the list, life isn't that hectic, and I can live 
without the latest music not available on the pc, for about three months or 
there abouts So you see, the apple itunes problem is not the core of my 
existence.

Thanks for writing.

Joe.


On Sun, 21 May 2017 23:51:16 +0000
Richard Turner <[email protected]> wrote:

Hi,
Instead of waiting for someone to maybe answer on the list, what about calling 
Apple Accessibility: 877-204-3930

I think they would help pretty quickly.

Richard

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Joe Paton
Sent: Sunday, May 21, 2017 3:25 PM
To: [email protected]
Subject: 2 factor authentication on pc

Hi all,
Here's the problem.
I need to authorize a windows based computer for my itunes account.

So I get to the point where apple send a code to my phone.
The instructions say to enter your password followed by the 6 digit code.

No matter how many times I do this, I can not access my account to download 
purchasses that are on my phone, but I want them in my pc music library.

Whatever Itunes or account event i initiate, whether it's authroizing the 
machine, making a purchase, viewing my account, the code is not working.

Doesn't matter which screen reader is in use at the time.  I'm hoping to have a 
friend take a look on the screen to see if some important pop up area is not 
being viewed by the screen reader. But if someone knows a work around this, 
that would be good.

I'd even like to turn off 2 factor authentication, but I bet you can't do that.

Or modify it, say so that when you tell the authorized device to allow access 
from the unauthorized device, that would be sifficient.

Or even the answer to a security question, but where to enter the data, that 
appears to be the issue.


Many thanks.

Joe




,


--
 <>

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
[email protected].  Your list owner is Cara Quinn - you can reach Cara at 
[email protected]

The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
[email protected].  Your list owner is Cara Quinn - you can reach Cara at 
[email protected]

The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.


-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
[email protected].  Your list owner is Cara Quinn - you can reach Cara at 
[email protected]

The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
[email protected].  Your list owner is Cara Quinn - you can reach Cara at 
[email protected]

The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Reply via email to