I don't think Richard knew you are in the uK, I certainly didn't and unless people somehow have a signature or otherwise indicate where they are how should one know. There is of course always the Be My Eyes app, you could get sighted assistance that way around the clock. Also, FYI, here is what it says on Apple's website:
24/7 Accessibility support If you use an accessibility feature or assistive technology, you can get direct access to Apple representatives who are trained in providing support using accessibility services. Find the accessibility and assistive technology phone number for your country or learn more and get help with accessibility features. United Kingdom Accessibility and assistive technology: 0800 048 0754 That "for your country" part is a link, when I clicked on it I was able to find the number for accessibility support in the UK. Regards, Sieghard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Joe Paton Sent: Monday, May 22, 2017 12:47 AM To: [email protected] Subject: Re: 2 factor authentication on pc at eleven o'clock on a sunday eveing in the uk, I don't think so richard. I can wait for an answer from the list, life isn't that hectic, and I can live without the latest music not available on the pc, for about three months or there abouts So you see, the apple itunes problem is not the core of my existence. Thanks for writing. Joe. On Sun, 21 May 2017 23:51:16 +0000 Richard Turner <[email protected]> wrote: Hi, Instead of waiting for someone to maybe answer on the list, what about calling Apple Accessibility: 877-204-3930 I think they would help pretty quickly. Richard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Joe Paton Sent: Sunday, May 21, 2017 3:25 PM To: [email protected] Subject: 2 factor authentication on pc Hi all, Here's the problem. I need to authorize a windows based computer for my itunes account. So I get to the point where apple send a code to my phone. The instructions say to enter your password followed by the 6 digit code. No matter how many times I do this, I can not access my account to download purchasses that are on my phone, but I want them in my pc music library. Whatever Itunes or account event i initiate, whether it's authroizing the machine, making a purchase, viewing my account, the code is not working. Doesn't matter which screen reader is in use at the time. I'm hoping to have a friend take a look on the screen to see if some important pop up area is not being viewed by the screen reader. But if someone knows a work around this, that would be good. I'd even like to turn off 2 factor authentication, but I bet you can't do that. Or modify it, say so that when you tell the authorized device to allow access from the unauthorized device, that would be sifficient. Or even the answer to a security question, but where to enter the data, that appears to be the issue. Many thanks. Joe , -- <> -- The following information is important for all members of the V iPhone list. 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