Thanks, Julian. It never would have occurred to me to do the 3D Touch. Mostly because I don't think I've seen it used within a nap, and also because I wouldn't suppose T-Mobile would do something like that that would lock a lot of people out of logging in. But the 3D Touch did work so thank you. Mary
Sent from my iPhone > On Jun 16, 2017, at 8:29 PM, Julian <[email protected]> wrote: > > , > > I was also experiencing the very same issue today. The solution I found is to > 3D Touch, in other words press in on the login button even though it says > dimmed. When I did this, I was able to login successfully. It is true that my > user ID wasn't showing either, I just have to type my password then do the 3D > Touch on the login button. In case you do not have is capable of 3D Touch, > you might try doing the pass-through adjuster, double tap and hold, and see > if that will work. Good luck. > > Sent from my iPhone > >> On Jun 16, 2017, at 4:47 PM, Mary Otten <[email protected]> wrote: >> >> Since the most recent update to the T-Mobile app, when I open the app, it >> doesn't show my T-Mobile ID, and it does ask me to enter my password. When I >> do so, the "stay logged in" button is available supposedly, but the "login" >> button is always dimmed. Always before, it showed my T-Mobile ID and then >> asked me to enter the password for that ID, which I would do, and then I >> could login. Whether or not I have actually typed my password, the status of >> the two buttons I mentioned above is always the same. And "stay logged in" >> does nothing when I tap on it. I also tried tapping on the "login" but of >> course that didn't do anything because it's dimmed out. Any suggestions? >> AnyOne else having this problem? >> Mary >> >> >> Sent from my iPhone >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
