I am passing on this problem and solution in case anyone else has the same


I use Outlook 2007 on my PC and iCloud to sync my calendar and contacts with
my iPhone.  I suddenly lost access to my iCloud calendar on the PC.


When I tried to open the calendar or any other iCloud folder on the PC, I
received the following error:

The set of folders cannot be opened. An unexpected error has occurred. MAPI
was unable to load the information service
C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is
correctly installed and configured.


A Google search included the following page:



Microsoft introduced the problem in the June security update.  The solution
involves adding a new entry in the Windows registry.  If you encounter this
problem, read the web page sited above and follow the instructions.  


Download the zip file and unzip (extract) the files into a new folder.  

Double click or press "Enter" on the file called

You have to press "Enter" a couple of times to accept messages asking is it
ok to modify the Windows Registry.


After that, I could access my calendar and contacts.


Hope this helps someone.


Rob Armstrong


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