I’m sure they will do there best to accommodate you.

God Bless
Anthony
Hi Traci;

I’ve been with Verizon since 1993 and, 
> On Aug 25, 2017, at 12:58 PM, Traci Duncan <[email protected]> wrote:
> 
> It is an iPhone 6s, and I’m with Verizon wireless. I’ve been with them since 
> 2001 for goodness sake, so if feels like a big deal to switch.  On the other 
> hand, what’s the point of the reception is not great lately. :-)
> 
> Thanks guys,
> Traci
> 
> 
> 
> Sent from my iPhone
> 
>> On Aug 25, 2017, at 7:52 AM, Rob <[email protected]> wrote:
>> 
>> The problem may not be your phone at all.  Maybe my story will give you an 
>> avenue of investigation.
>> 
>> About 4 years ago I was using AT&T.  There was a small AT&T store less than 
>> a mile from my house.  I always had 5 bars (maximum) signal strength.
>> 
>> All of a sudden, I started experiencing dropped calls and text messages not 
>> delivered for at least 45 minutes.
>> 
>> I called a local AT&T store and asked if AT&T had closed the store near me.  
>> They said, "Yes."
>> 
>> Apparently, AT&T had a cell phone tower or signal booster near the store so 
>> that customers would have good service while shopping in the store.  When 
>> they closed the store, they removed the signal booster or cell phone tower.  
>> And my service degraded significantly.
>> 
>> I told the guy at the AT&T store that I would drop AT&T and choose a 
>> different carrier as soon as my contract ended in a couple of months.
>> 
>> I don't know if this is your problem, but it is something worth checking out.
>> 
>> Rob Armstrong
>> 
>> -----Original Message-----
>> From: [email protected] [mailto:[email protected]] On Behalf 
>> Of Traci Duncan
>> Sent: Thursday, August 24, 2017 3:11 PM
>> To: [email protected]
>> Subject: Poor reception and dropped calls
>> 
>> Lately, we have been dealing with a lot of dropped phone calls. I’m 
>> wondering how often is this a problem with the specific iPhone, or problem 
>> with the carrier? I’ve been tempted to switch companies for a while now, but 
>> maybe before we jump ship, I should bring the iPhone in and have it looked 
>> at.
>> 
>> What are your thoughts?
>> 
>> Thank you,
>> Traci
>> 
>> Sent from my iPhone
>> 
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