Hi Pablo, My experiences with the Uber app have been Positive, once I got the hang of the interface. However, about a month ago I needed to ges somewhere fairly quickly and no matter what I did I couldn’t find a way to select Uber Pool or UberX. I had to go with Select, which, although it was nice, cost me considerably more money and almost caused me to quit using the app. I realize now that I wasn’t clear on how to switch pages so that I could find UberX, so I attribute that experience to user error, the proverbial brain fart. Oh well; lesson learned. I took Uber twice last weekend and on one of those trips I saw no option for contacting the driver, which I routinely do when using Uber. Can anyone tell me why that option was unavailable? Thanks, Tom
> On Nov 1, 2017, at 6:33 AM, Sieghard Weitzel <siegh...@live.ca> wrote: > > Hi Pablo, > > I think it would help if you described what the challenges are you experience > with the Uber app on Android. > I am currently in Calgary and only get to use Uber here since in the small > town where I live there is no Uber and probably there won’t be 10 years from > now, likewise Vancouver still does not have Ueber and while our new > provincial government promised during the election they would get Uber to > Vancouver by the fall (now) they have recently gone back on that promise… > what a surprise, governments never do that, right? > Anyhow, I have no issues with how I use the Uber app on iOS, I just type in > the address or the place where I want to go, look at the cost and if I like > it I order the car and pay with Apple Pay. > Since I don’t live here and usually order a car when I’m at this huge tower > that is part of the very large Foothills Medical Centre or I’m maybe at a > mall, I always simply contact the driver after I order the car (I prefer to > call instead of sending a text) and tell him exactly where to find me and > that he needs to look for and identify himself to a guy with a yellow lab > guide dog since I won’t be able to see him arrive. > This always works great. > > I also recently used Uber Eats just because I wanted to try it out. At first > I had some problems selecting two side dishes which were included, they were > also all listed with costs and while Voiceover said “selected” when I double > tapped “fries” and the other one I chose, I thought maybe I had to also tap > the one with the cost. This was sort of my fault since I then realized I > ordered fries which were included with the meal as well as a second order of > fries for $3. My wife removed this since at first I couldn’t figure out how > to remove something from the cart during checkout, but I think I have since > noticed I can simply use the action rotor for this. > Unfortunately the restaurant I chose, a mexican place, was a bit far away and > while it said the food would arrive in 30 to 40 minutes it took just under an > hour (the estimated time of arrival at first showed as 6:57 PM, then changed > to a bit earlier and then it changed to 7:06, 7:12, 7:20 and finally he > arrived at 7:27, just about an entire hour after I placed the order). By that > time the fries were a limp, soggy mess and the berito which was not listed as > being spicy was so hot that my wife couldn’t eat it. Now that I know how this > works I might try it again and choose a restaurant nearer to where I am which > shows a shorter delivery time and maybe pick something which doesn’t include > fries. Let’s say my first experience certainly wasn’t positive both in terms > of the food (not the fault of the service) but also not in terms of the > delivery time. > > Regards, > Sieghard > > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Pablo Morales > Sent: Wednesday, November 1, 2017 3:57 AM > To: viphone@googlegroups.com > Subject: Accessibility of Uber app > > Good morning all, > I am comparing the functionality of the Uber app on android vs IOs. However I > would like to know what are your good and bad experiences using the Uber > app on IOs? > I have a pixel, and I have found some problems. However I would like to see > if the problems are the same, or how is the IOs picture regarding the > accessibility on the Uber app. > Thanks for all, > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. 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