Mark,

Just a comment regarding headset replacement. Not sure if Apple employees might 
do different things here, but I also have had headsets replacement under Apple 
Care Plus, but I believe officially this is limited to 2 replacements. Also, 
last year I went into the Apple Store with a defective headset and was told 
that it was partly torn and that this was obviously user-caused damage and it 
was not going to be covered under my Apple Care Plus.


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Monday, November 13, 2017 8:11 PM
To: viphone@googlegroups.com
Subject: RE: 4 Ways to Make Siri Smarter on Your iPhone, CNET

Hello Deidra,

I'm only now just jumping into this thread but, am I correct in that you are 
unhappy at the speech Recognition of Siri?  

If so, then there may be a particular problem with your device.  

I and many of my friends use Siri to look up info and make calls on a daily 
basis without any problems, whatsoever.  

I say this not to put the blame on you but to suggest that a hardware 
malfunction may be the reason for your difficulties.  

If you are using Siri without a headset, then I would suggest that you remove 
your iOS device from any case, to see what happens.  

If you are using a headset when talking to Siri, then, perhaps, there is a 
problem with the headset microphone.  On several occasions, when Siri failed to 
understand me on a consistent basis, I discovered that the mike had gone bad on 
the headset.  In all of those instances, I took my headset into the Apple Store 
where they replaced them, at no additional charge as I always have Apple Care 
Plus.

Just something to consider.

Mark

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Deidre Muccio
Sent: Monday, November 13, 2017 7:03 PM
To: viphone@googlegroups.com
Subject: Re: 4 Ways to Make Siri Smarter on Your iPhone, CNET

Yes Sieghart I figured out quite some time ago that company name where it tells 
you to put it is not the only place you can put it to have Siri recognize it. 
In fact I don't even bother to enter anything in the company field anymore. Yes 
the first name goes in the first edit field and the last name goes in the last 
name edit field. I got that right to! Sometimes I resort to using a nickname 
because siri seems to recognize those rather easily. Anyway your post is 
bordering on funny though I'm not sure you intended it to be. Honestly though 
some of the questions are   so simple and so straightahead that  I'm 
flabbergasted at how ill equipped Siri is to answer them. As for in putting 
phone numbers I only do it automatically from phone calls that come in. I don't 
manually input them. So those should be correct. And then there's the names 
that you teach Siri how to pronounce and when you pronounce them exactly like 
she's learned to pronounce them she still brings up five other names on top of 
it all. Makes no sense to me. And then sometimes she doesn't even recognize the 
name that you've already taught her to pronounce.
Are the accessibility features on the Google phones still really much poorer 
than those on the iPhone? Is that why so many of us are still using the iPhones?

Deidre


> On Nov 13, 2017, at 4:41 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> OK, I wouldn't go quite that far, I don't think SIRI works any worse now than 
> it did last year or when I had my 4S and in fact it is smarter in that you 
> can ask it to make a Whats App call or order an Uber for you and so on, but 
> when it comes to general knowledge and information it still has a ways to go.
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Michael Irons
> Sent: Monday, November 13, 2017 12:13 PM
> To: viphone@googlegroups.com
> Subject: Re: 4 Ways to Make Siri Smarter on Your iPhone, CNET
> 
> I agree with everything you said! Siri works less well with each passing day. 
> Siri works better when I had my four is. Siri tells me nothing!
> 
> Sent from my iPhone
> 
>> On Nov 13, 2017, at 12:12 PM, Kay Malmquist <kay.malmqu...@gmail.com> wrote:
>> 
>> Yes! Yes! yes!  Thank you for saying what I have been feeling for 
>> quite some time about siri.  She, he or it is in my opinion, getting 
>> more and more dense.  Seems to me when I first got my 4 S years ago, 
>> siri was much more, dare I say intelligent?  Not so any more and I 
>> more often than not resort to other apps to find things out.
>> 
>> Kay Malmquist
>> kay.malmqu...@gmail.com
>> 
>> ----- Original Message -----
>> From: "Sieghard Weitzel" <siegh...@live.ca>
>> To: <viphone@googlegroups.com>
>> Sent: Monday, November 13, 2017 11:46 AM
>> Subject: RE: 4 Ways to Make Siri Smarter on Your iPhone, CNET
>> 
>> 
>> Can you give a few examples? Are these phone numbers for people or 
>> for companies? If they are for companies, do you put the name only in 
>> the Company field? If so you have to also add it to Last Name because 
>> SIRI is so stupid (and has been for years) that it doesn't search the 
>> company field only, the company has to be also written in the last name 
>> field.
>> If they are people, do you correctly put their first name in the 
>> first name field and their last name in the last name field?
>> Do you enter phone numbers in the correct format, it is best to use 
>> the international format even for numbers that are local to you, here 
>> is an
>> example:
>> Instead of just "1" you should put +1. You get the plus symbol when 
>> entering a phone number by tapping the shift key to the right of the 
>> 0, then the 0 becomes the plus symbol.
>> Now enter the number all without spaces, iOS will format it with 
>> parenthesis around the area code and put a dash after the first 3 
>> digits of the 7-digit phone number.
>> When it comes to people I have no issues whatsoever when I ask SIRI 
>> to call somebody unless it's a very unusually pronounced name, but 
>> when it comes to companies SIRI can definitely be very stupid.
>> Especially in iOS 11 even if a number is in muy contacts SIRI will go 
>> and try to look it up online, I fail to see what is so hard to first 
>> get SIRI to look at your contacts to see if there is a match.
>> If I do ask SIRI to call a business which I know is not  in my 
>> contacts at times SIRI is so stupid that if the business is a chain 
>> it will give me locations in all the cities in a 200 mile radius but 
>> not the one that is half a mile away.
>> I unfortunately have not noticed much improvement with SIRI in iOS 11 
>> and I just don't get it how Apple continue to not get this to work.
>> Here an example. I live in a small town called Smithers. Apart from 
>> some private liquor stores we also still have government run liquor 
>> stores here in British Columbia If I ask SIRI "Phone number for BC 
>> Liquor Store in Smithers" it tells me here is the number and then 
>> proceeds to give me the number of the BC Liquor Store in Burns Lake, 
>> a much smaller town about 2 hours drive from here.
>> If I ask Google using the exact same wording "Phone number for BC 
>> Liquor Store in Smithers" I get the correct local phone number.
>> Last night my wife who is from the Philippines and I were talking 
>> about an article about Jolliebee which is a huge fast food franchise 
>> in the Philippines and they are expanding into other countries now 
>> including the US, Canada, China and some european countries. They are 
>> in fact the 9th largest fast food chain in the world. Anyhow, my wife 
>> was wondering if they were around before McDonalds. I assumed 
>> correctly that McDonalds was started much earlier, but that possibly 
>> they expanded to the Philippines after Jolliebee came into existance. So I 
>> asked SIRI "When was McDonalds founded".
>> Of course I received the usual reply "I found something on the web 
>> about when was McDonalds founded, take a look". Maybe the answer was 
>> there and a sighted person may have seen it and might be happy with 
>> the answer. I just ignored it and opened Google, asked the exact same 
>> question and received a spoken answer, short and to the point.
>> I then even asked "When was the first McDonalds started in the Philippines" 
>> and received the answer "According to McDonalds it was in 1981 when 
>> somebody (forgot the name" started the first Mcdonalds franchise in the 
>> Philippines".
>> At the same time Google told me that Jolliebee was started in the 
>> Manila in 1975.
>> Maybe it's the lack of access Apple has to Google why SIRI can answer 
>> so many fewer questions, but I guess Apple should be able to make a 
>> deal with Bing or some other search engine to find such answers 
>> online, maybe they should just buy DuckDuckGo, it's not like they don't have 
>> enough money.
>> 
>> Regards,
>> Sieghard
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Deidre Muccio
>> Sent: Monday, November 13, 2017 4:18 AM
>> To: viphone@googlegroups.com
>> Subject: Re: 4 Ways to Make Siri Smarter on Your iPhone, CNET
>> 
>> And how can I make Siri as smart as a Bumblebee when I ask her to 
>> dial or call a phone number that is already in my contacts? Half the 
>> time she acts like those contacts do not exist.
>> 
>> Deidre
>> 
>> 
>>> On Nov 13, 2017, at 1:48 AM, M. Taylor <mk...@ucla.edu> wrote:
>>> 
>>> CNET How To - Wednesday, November 8, 2017 at 5:00 AM
>>> 4 ways to make Siri smarter on your iPhone - CNET Sure, Siri sounds 
>>> a bit less like a robot in iOS 11, but Apple's digital assistant 
>>> still fails to understand me and mispronounces names. Siri is also 
>>> more useful if she (my Siri has a British female voice, so I'll 
>>> refer to Siri as a "she" here) knows my daily haunts and connects 
>>> with any supported apps.
>>> Learn four easy ways to improve Siri's smarts.
>>> 1.
>>> Train Siri to hear you better
>>> If you have the "Hey Siri" feature enabled and Siri frequently fails 
>>> to spring to life when you utter the magic words, then it's time to 
>>> start over and retrain Siri. Go to Settings > Siri & Search and 
>>> toggle the switch off and back on again for Listen for "Hey Siri."
>>> You'll go through the setup process again of training Siri to recognize 
>>> your voice.
>>> Screenshot by Matt Elliott/CNET
>>> 
>>> 2.
>>> Connect apps like Uber and Lyft to Siri Apple opened up Siri to 
>>> third-party apps with iOS 10 but supported apps are still few and 
>>> far between. And Siri is shy with such apps, waiting on you to make 
>>> the introduction before they begin talking to one another. To check 
>>> if an app has Siri support, go to Settings > Siri & Search and tap 
>>> on an app from the list. If you see a toggle switch for Use with 
>>> Siri, then the app is supported. Toggle it on and you can, for 
>>> example, ask Siri to get you an Uber or a Lyft without touching either app.
>>> Screenshot by Matt Elliott/CNET
>>> 
>>> 3.
>>> Correct Siri when she's wrong
>>> Siri makes her best guess at pronouncing names but, like teachers on 
>>> the first day of school and John Travolta at awards shows, doesn't 
>>> always get it right. You can, however, teach Siri how to correctly 
>>> pronounce names in your Contacts.
>>> Siri, for example, goes 0 for 2 with Charlize Theron's name, 
>>> butchering both the Oscar winner's first and last names. Tell Siri 
>>> to "learn how to pronounce Charlize Theron" or if she has 
>>> mispronounced it already, you can say, "That's not how you say that."
>>> Siri will quickly get over any embarrassment and ask, "OK, how do 
>>> you pronounce the name (Charlize)?" Say the name correctly, and Siri 
>>> will listen and offer you a few pronunciation choices. You can play 
>>> each option and select the one that sounds the best. After sorting 
>>> out the first name, Siri will then take you through the same process 
>>> for the last name.
>>> Screenshot by Matt Elliott/CNET
>>> 
>>> 4.
>>> Tell Siri where you live and work
>>> My favorite kind of reminders are location-based reminders. "Remind 
>>> me to change over the laundry when I get home" or "Remind me to buy 
>>> milk when I leave work" or "Remind me to drop off that form when I 
>>> get to school."
>>> Screenshot by Matt Elliott/CNET
>>> In order for Siri to perform this location-based magic, she needs to 
>>> know where you live, work and go to school. You'll also need to 
>>> enable location services for reminders.
>>> First, open Contacts, find your listing, tap Edit and then tap add 
>>> address.
>>> You there are labels for home and work but you can add a custom 
>>> label that Siri will understand such as "school."
>>> The second step is go to Settings > Privacy > Location Services and 
>>> make sure location services are turned on (toggle switch at the top) 
>>> and enabled for Reminders (scroll down until you find it in your 
>>> list of apps).
>>> Read more: Type instead of talk to Siri with iOS 11
>>> 
>>> Original Article At:
>>> https://www.cnet.com/how-to/4-ways-to-make-siri-smarter-on-your-ipho
>>> n
>>> e
>>> /#ftag
>>> =CAD5457c2c
>>> 
>>> 
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