Hey Gerardo, 

Quick question, what iOS version are you running? We support iOS 10 and 
above. Are you now tapping the Live Text mode button and not getting any 
response? Did you try reading with document text instead? We're definitely 
commited to making Envision work on all devices running iOS 10 and above so 
please let us know if something is off with the app.

Regards, 
Karthik

On Thursday, November 30, 2017 at 10:00:43 PM UTC+1, Gerardo Corripio wrote:
>
> Using a 5S too, nothing is read either. Hopefully a solution ia found; not 
> all of us have the meams to have the latest/greatest, especially here in 
> Latinamerica, and the Seeing AI app isn’t available here, thus was looking 
> forward to usimg your app.
>
> Gera
> Enviado desde mi iPhone 5S de Telcel
>
> El 30/11/2017, a la(s) 2:01 p. m., Richard Turner <richard...@outlook.com 
> <javascript:>> escribió:
>
>
> I am not the person who started this thread, but using an iPhone 5s in 
> portrait mode, nothing is read at all. 
> I deleted the app since Seeing AI works so amazingly well.
> Richard
>
>
> "The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
> flying.
> There is an art, it says, or rather, a knack to flying. The knack lies in 
> learning how to throw yourself at the ground and miss."
> 🖖🏿
>
>
> On Nov 30, 2017, at 9:00 AM, Karthik Kannan <karthi...@gmail.com 
> <javascript:>> wrote:
>
> Hi Leila,  
>
> I'm Karthik, the founder of Envision. Can you please let me know what's 
> still not working for you? We are currently troubleshooting a few issues 
> with using live text mode on landscape mode but it should work fine on 
> Portrait. 
>
> Thanks, 
> Karthik
> On Tuesday, November 28, 2017 at 7:10:31 PM UTC+1, Lelia Struve wrote: 
>>
>> Hi all, so I’m writing to ask if any one is using this app and if so to 
>> ask what you think of it? 
>>
>>  
>>
>> Here is my deal, before any updates it worked fine for me, now I can’t 
>> seem to do anything with it even with this latest update. 
>>
>>  
>>
>> Thanks
>>
>>  
>>
>> lelia
>>
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