Oh, I understand all that, and yes, it would be nice to be able to update 
the firmware in this, so we will see where that goes.  I know what they told 
you about being designed to work as an accessible app and let's hope that 
continues.
Kay Malmquist
[email protected]

  ----- Original Message ----- 
  From: Sieghard Weitzel
  To: [email protected]
  Sent: Sunday, December 03, 2017 11:28 AM
  Subject: RE: New Instant Pot Smart coming soon, was: Instant Pot Ultra 
10-in-1


  As I said, according to the customer service rep the fact that the Instant 
Pot app is accessible is by design and not just something that just happens 
to be so.

  I would therefore assume Instant Pot as a company is aware of the needs of 
visually impaired users and has made a commitment towards offering an 
accessible product.

  Anyhow, by software update I don’t mean updates to the app but updates to 
the pot’s firmware. The app of course is also important as it’s your portal 
to the hardware, with something like the Instant Pot the app really is no 
more than a remote control which let’s you select a cooking program and 
maybe set a timer etc. Of course if the buttons, labels and other controls 
in the app are made to be inaccessible that makes the entire product 
inaccessible.

  But the real “smart” stuff happens inside the software and the processor 
that is built into the pot and this is where it would make sense if this 
could be updated just like I can update the firmware of my router, my 
Netatmo Weather Station, my Schlage Sense smart doorlock, my Ring Video 
Doorbell or my Philipps Hue lights so it should be possible to update the 
firmware of the actual Instant Pot.

  The issue you describe with the iGrill is of course not because the actual 
hardware has become inaccessible, the hardware only communicates with the 
app, but here iGrill has messed up by making the app inaccessible, basically 
now the remote control or the gateway/the portal to the iGrill is 
inaccessible.



  Regards,

  Sieghard



  From: [email protected] [mailto:[email protected]] On Behalf 
Of Kay Malmquist
  Sent: Sunday, December 3, 2017 9:11 AM
  To: [email protected]
  Subject: Re: New Instant Pot Smart coming soon, was: Instant Pot Ultra 
10-in-1



  I get a bit nervous talking about software updates after our experience 
with iGrill and their updates which rendered the product basically useless. 
Lets hope they keep the functionality and accessibility going.



  Kay Malmquist
  [email protected]

    ----- Original Message ----- 

    From: Sieghard Weitzel

    To: [email protected]

    Sent: Sunday, December 03, 2017 10:41 AM

    Subject: RE: New Instant Pot Smart coming soon, was: Instant Pot Ultra 
10-in-1



    No, he didn’t give me any additional information nor did I ask, all he 
said that they are working on a new model with better software. It’s too bad 
they don’t make them so the software can be updated like it can be on a 
Sonos player or many other connected devices, in fact I am surprised now 
that I think about it. Maybe the new Instant Pot will have that 
functionality, it really would make sense since the pot itself probably won’t 
change very much and improvements will generally be software related.

    I don’t know if the new Smart will be an 8 quart or if it continues on 
as a 6 quart. One thing I do know is that trying to constantly update to the 
latest devices is probably a quick path to financial ruin, everything now 
has software or is connected and the next version is always better and so on 
and so on, it’s almost not possible to almost get the latest and in many 
cases also not necessary.

    One example is the TV. It used to be people would buy a TV and then you 
would have this TV for 15, 20 or even 25 years. Nowadays you buy a TV and a 
year or two later there is a newer, better one with more pixels, better 
connectivity, a larger screen or a faster processor etc. Of course it’s not 
feasible for the average user to update their TV every 2 or 3 years like 
most of us update their phone, but that is what companies ideally want.



    Regards,

    Sieghard



    Regards,

    Sieghard



    From: [email protected] [mailto:[email protected]] On 
Behalf Of Kay Malmquist
    Sent: Saturday, December 2, 2017 7:34 PM
    To: [email protected]
    Subject: Re: New Instant Pot Smart coming soon, was: Instant Pot Ultra 
10-in-1



    Did he give you any indication as to what would be forthcoming in the 
new smart?  I don't regret buying this one and if I think there is a need to 
buy the new one I might do that but in an 8 quart instead of the 6 that I 
now have.  I can either keep this one or give it to my daughter who would 
like it as well.  But I think since it would be at that point an older model 
I would happily use it myself.



    Kay Malmquist
    [email protected]

      ----- Original Message ----- 

      From: Sieghard Weitzel

      To: [email protected]

      Sent: Saturday, December 02, 2017 4:14 PM

      Subject: New Instant Pot Smart coming soon, was: Instant Pot Ultra 
10-in-1



      Hello,



      I have not read that the Ultra has a Sous Vide function, but I have 
seen the stand-alone Instant Pot Sous Vide cooker which seems to be its own 
unit but somehow can also be used with an existing Instant Pot, haven’t 
quite figured it out.



      Anyhow, I called Instant Pot and was surprised by the knowledge of the 
person I spoke with. The phone connection was poor, but when I asked the 
customer service agent when the current Instant Pot Smart was released he 
immediately told me it was last May. I told him I had ordered the Ultra, but 
that I was blind and found it was not accessible in a meaningful way he said 
that Instant Pot currently recommends not to buy the existing Instant Pot 
Smart. He further told me they were working on a new and improved version 
which should come out in the first quarter of 2018. Since it is not like I’m 
desperate and couldn’t live another day (or week or months or 3) without an 
Instant Pot I will definitely wait to see what this new Instant Pot Smart 
has to offer.

      I also asked him whether the good accessibility of the app was 
accidental or by design and he said it was by design. Lastly I asked if the 
new Instant Pot Smart would be more expensive implying jokingly that I didn’t 
expect him to answer this and he answered without delay or hesitation that 
no, it would not be more expensive.

      Well, all we can do now is wait and see, I certainly will wait and 
anybody who doesn’t already have one of these gadgets is probably better off 
doing the same. One thing I am glad about is that I have not yet purchased 
one especially since they were not on sale last weekend. I guess if I had 
been able to pick one up for half price this might have been a good deal, 
but I am going to much more willing to pay full price for the new model as 
soon as it comes out without experiencing buyer’s remorse.





      Regards,

      Sieghard



      From: [email protected] [mailto:[email protected]] On 
Behalf Of Kay Malmquist
      Sent: Saturday, December 02, 2017 2:08 PM
      To: [email protected]
      Subject: Re: Instant Pot Ultra 10-in-1



      Hi Sieghard,



      I was just going to write to the list and see if you had gotten it 
yet.  I really hoped that you would say it was accessible.  The new pot is 
supposed to have a Sous Vide function which is cooking under vacuum in a 
water bath.  I wasn't to worried about that myself because we already have a 
Sous Vide Supreme and so that would not be as important.  I do not know when 
this is supposed to come out though.  Whatever you decide,you will like the 
instant pot.  Every time I use it I just love how the iPhone makes it so 
easy to use.

      Kay Malmquist
      [email protected]

        ----- Original Message ----- 

        From: Sieghard Weitzel

        To: [email protected]

        Sent: Saturday, December 02, 2017 3:31 PM

        Subject: Instant Pot Ultra 10-in-1



        Hello,



        I mentioned last weekend that I had ordered the Instant Pot Ultra 
10-in-1 pressure cooker. As many of us found out, nobody seemed to have any 
deals on the Instant Pot Smart and except for on Amazon here in Canada I 
have not even found it for sale anywhere else, Best Buy Canada doesn’t carry 
it, they only have the Duos 7-in-1 and I think 9-in-1.

        This Ultra 10-in-1 which states it is a 2017 model was on sale on 
Amazon.ca for $119.99 and that was definitely a good buy because now it is 
listed as $229.99.

        Anyhow, I received it yesterday and unfortunately it would appear 
that it is not accessible for a blind person. We never did actually plug it 
in, but all it has in terms of controls is a single dial which can also be 
pushed in to sort of “click” or select your program that you turn the dial 
to. It has 16 programs and I assume these are all selected via the dial.

        There are also two buttons just below and to either side of the 
dial, probably for maybe setting the timer, maybe an up and down arrow.

        The dial does click as you turn it, well, not audibly click, but you 
can feel how each position clicks into place, but there is no tactile 
reference point on the dial and no stop like where you could turn it all the 
way to the left or right to a stop position and then count clicks forward or 
backward. The dial just as in so many appliances nowadays just spins around 
and around and you have to visually confirm what you selected.



        Anyhow, I packed it up again and it will become a wedding present 
for my store manager and his wife (they just got married today) and I will 
probably order the Instant Pot Smart. Amazingly when I checked it again on 
Amazon.ca it told me that it had dropped in price by just over $2 from 
$189.99 to $187.something, I guess I am getting my deal after all *smile*.

        The only thing I’m still a bit hesitant about is the fact that 
Instant Pot may come out with a new version shortly. I was going to call 
them to ask when this version was released since I haven’t really found that 
information.





        Best regards,

        Sieghard



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