When Touch Id first came out I also thought it is better to scan multiple fingers and to even scan the main finger twice or three times. When I did that I had similar problems as you describe, I then deleted all prints and just scanned my main finger using one of the available fingerprints and I have never had problems since. I also have a 6S Plus which is now 2 years old and my wife has a 6S and neither one of us has problems with Tpouch Id.
From: [email protected] [mailto:[email protected]] On Behalf Of Tom Rash Sent: Friday, January 5, 2018 5:05 AM To: [email protected] Subject: RE: Finger print problem again, or still I understand the problem of fingers not being perfect for recognition. That’s why I at least do two or three different fingers so I can alternate when necessary. This has always worked for me up until a couple of months ago. Even if I try multiple recorded fingers. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Terrie Terlau Sent: Friday, January 5, 2018 4:46 AM To: [email protected]<mailto:[email protected]> Subject: RE: Finger print problem again, or still I confirm a fingerprint problem with my 6S Plus. My fingers are dry, chapped, and sometimes cracked or have healing scabs in the winter. However, I have been treating them diligently, reducing this, and also redid my finger prints on the phone. I had good results for about three days and now I am back to using my code instead of fingerprint recognition. I wonder if this problem is more frequent on some iPhone models than on others? Terrie Terlau From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Kathy Brack Sent: Thursday, January 04, 2018 11:21 AM To: [email protected]<mailto:[email protected]> Subject: RE: Finger print problem again, or still Tom, I am having the same problem. I have gone to the apple store, I have called the help line and had my phone restored, and have cleaned the phone. Also have redone my finger prints. When I redo my prints it lasts for about a day. I will say it is worse in the winter but I do still have this problem in the warmer weather. I have a six s and it is very annoying. I am seriously considering facial recognition. Kathy Brack From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of regina alvarado Sent: Wednesday, January 3, 2018 12:11 PM To: [email protected]<mailto:[email protected]> Subject: Re: Finger print problem again, or still Tom, a few things Sieghard suggested to me when I was having this problem with my 7. Are your fingers wet? Is your finger cut even slightly? As soon as I got my fingers to heal up everything fixed itself. Not had this problem on my 8 Plus. Oh, one more thing. Move the position of your finger just a touch. Sometimes that will work. I also have found this is more difficult to use when hands are extremely dry, as mine are. I know exactly opposite of what I just said, but seems too wet or too dry are bad for the sensor. My hands are like sandpaper unfortunately so I have to keep using lotion on them and then wait until my wrinkly fingers dry back out before the button works. If nothing like this helps the problem I agree with Sieghard. A trip to see a genius may be in your future. Sorry you are having this problem and hope my ramblings might help. Reggie and Lex On Jan 3, 2018, at 11:48 AM, Sieghard Weitzel <[email protected]<mailto:[email protected]>> wrote: Hi Tom, I have a 6S Plus and my wife has a 6S and we have absolutely no issues with Touch Id. If you have an Apple Store nearby you might want to make an appointment and ask them to check it out. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Tom Rash Sent: Wednesday, January 3, 2018 7:50 AM To: [email protected]<mailto:[email protected]> Subject: Finger print problem again, or still I’m using an iPhone 6S. I have the latest update. As of recently, a month or so, my finger print will just not work. I’ve cleaned the phone and had sighted people clean it for me in case I’m missing something. I’ve deleted the finger print and redid it. After that it will work for about two days, then it stops working again. This is a real problem when it comes to Apple pay and signing in to certain financial websites. I’ve also tried it without the case with the same results. Any idea what can be going on? Could it be this slow down thing that everyone is talking about. The iPhone works fine in every other aspect. Thanks. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]<mailto:[email protected]>. Your list owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. 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Your list owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. 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