Your best bet is to call Apple Accessibility. That’s what I would do. They are open 24 hours. (877) 204-3930
> On Jan 20, 2018, at 10:49 PM, Sarai Bucciarelli <sarai.bucciare...@gmail.com> > wrote: > > No luck. Error restoring iPhone fro iTunes. Stuck in the firmware recovery > mode, and cannot exit it. Tried the below steps and we are stuck. > > Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli > <http://www.linkedin.com/in/SaraiDBucciarelli> > > From: viphone@googlegroups.com > <mailto:viphone@googlegroups.com>[mailto:viphone@googlegroups.com > <mailto:viphone@googlegroups.com>] On Behalf Of M. Taylor > Sent: Saturday, January 20, 2018 8:37 PM > To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> > Subject: RE: disabled iPhone X > > Hello Sarai, > > I believe you will need to put your iPhone into DFU mode in order to restore > it. > > The following is an article on how to do this. > > Good Luck and let us know how it goes. > > Mark > > circle in transitioning its users away from the home button present since the > first iPhone a decade ago. This gives us a window into Apple's design > philosophy moving forward, but it also presents some new problems, especially > when it comes to entering and exiting DFU mode in iTunes. > > Even though the iPhone 8 and 8 Plus still sport home buttons, they are > capacitive like the iPhone 7 series and serve no function when they're shut > off. As such, booting all these new iPhones up into DFU mode requires a > different method than us analog-home button holdouts are used to. > > Device Firmware Upgrade mode — DFU mode, for short — is a handy way of > restoring an unresponsive iPhone back to its factory settings. Though rarely > used thanks in large part of iOS's stability, the ability to boot up your > iPhone into DFU mode is still an important knowledge to have in the event > that your device becomes unstable or bricked. > •How to Force Restart Your iPhone 8 or iPhone 8 Plus When It's Acting Up > •How to Shut Down and Restart the iPhone X > > As far as the hardware button combination required to enter DFU mode on your > iPhone 8, 8 Plus, or X, the volume down button has effectively taken over the > home button's role in performing this vital function. However, if you're > already familiar with putting an iPhone 7 or older into DFU mode, you can't > simply do what you've done before by substituting the volume down key for the > home button. It's a little more complicated than that now. > > Before we proceed, please note that restoring an iOS device via DFU mode will > completely wipe it clean, so make sure to back up your iPhone X through > iTunes or iCloud if you have important data that you can't live without. You > have been warned! You can exit DFU mode fairly easily though, should you need > to, if that scares you at all. > > Requirements > •Mac or Windows computer > •latest version of iTunes installed > •Lightning USB cable > > Step 1Connect Your iPhone to Your Mac or PC > > To get started, you'll need to connect your iPhone 8, iPhone 8 Plus, or > iPhone X to your Mac or PC. Wait for your iPhone to fully connect, and launch > iTunes if it didn't do so automatically since you want to make sure the > program is able to fully sync with your iPhone. > > Step 2Boot Your iPhone in DFU Mode > Before we get started, it is very important to note that if your iPhone > either fully boots up or enters recovery mode by displaying "Connect to > iTunes" on its screen at any point during this process, you'll have to go > back to Step 1 to do it all over. As such, we highly recommend carefully > reading through this step before physically attempting to do it in order to > save time. That said, let's get started. > > With your powered-up iPhone still connected to your computer with iTunes > open, do the following steps. > > 1.Quick-press the volume up button. > 2.Quick-press the volume down button. > 3.Press and hold the side button until the screen goes black. > 4.Release the side button once the screen blacks out, then ... > 5.Quickly press and hold both the side and volume down buttons together for 5 > seconds. > 6.After 5 seconds, release the side button without letting go of the volume > down button. > 7.Continue holding down the volume down button for at least 5 seconds. > > The key to that final step above is to pay close attention to your computer — > if an iPhone recovery prompt from within iTunes pops up, release the volume > down button and check your iPhone's display. If the screen is black, it means > you've successfully entered DFU mode. > > Now that you've successfully booted up your iPhone into DFU mode, you can hit > "OK" to close the iTunes recovery prompt and proceed to restore it back to > factory settings by selecting "Restore iPhone" under iPhone Recovery Mode > inside iTunes. Once it's successfully restored, your iPhone 8, 8 Plus, or X > will automatically exit out of DFU mode and boot up to its initial activation > screen. > > Exiting Out of DFU Mode > > As unlikely as it sounds, I've encountered plenty of seemingly bricked > iPhones in my days as a tech that customers inadvertently put into DFU mode. > Thanks to its new button combination, though, the likelihood of accidentally > entering DFU mode has been reduced almost entirely. > > In the event that you put your iPhone 8, 8 Plus, or X into DFU mode — whether > on purpose or not — and want to get out, you can safely exit out of DFU mode > by performing the following. > 1.Quick-press the volume up button. > 2.Quick-press the volume down button. > 3.Press and hold the side button for at least 10 seconds — until you see the > Apple boot screen. > > After that, iOS 11 should start up and you'll be prompted to enter your > passcode before being able to unlock the iPhone. > > Original Article at: > https://ios.gadgethacks.com/how-to/put-iphone-x-iphone-8-iphone-8-plus-into-dfu-mode-itunes-0180057/ > > <https://ios.gadgethacks.com/how-to/put-iphone-x-iphone-8-iphone-8-plus-into-dfu-mode-itunes-0180057/> > > > > > > > > > From: viphone@googlegroups.com > <mailto:viphone@googlegroups.com>[mailto:viphone@googlegroups.com > <mailto:viphone@googlegroups.com>] On Behalf Of Sarai Bucciarelli > Sent: Saturday, January 20, 2018 5:57 PM > To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> > Cc: macvisionar...@googlegroups.com <mailto:macvisionar...@googlegroups.com> > Subject: disabled iPhone X > > Hello: > I could use some help.! My dad disabled his iPhone X by not typing in the > password right. We cannot get voiceover on. We tried using iTunes recovery > mode and got an error. I have access to my own mac, a windows machine, and > dad’s icloud account info. How can I get the phone back to factory defaults > so we can start over? > > Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli > <http://www.linkedin.com/in/SaraiDBucciarelli> > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you > can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > <http://www.mail-archive.com/viphone@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com>. > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com>. > Visit this group at https://groups.google.com/group/viphone > <https://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you > can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > <http://www.mail-archive.com/viphone@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com>. > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com>. > Visit this group at https://groups.google.com/group/viphone > <https://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu <mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you > can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > <http://www.mail-archive.com/viphone@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com>. > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com>. > Visit this group at https://groups.google.com/group/viphone > <https://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
