Using any application that purports to read printed text is always a
trial-and-error situation. It took me half an hour to find the bar code
on a can one day. This is not abnormal. One never knows just where bar
codes are.
There's also the matter of contrast between the text one wishes to read
and the background color of the label or piece of paper upon which said
text is printed.
Lighting is another key factor. Even though the phone has a flash, other
things in the local environment could interfere.
Just keep at it. For best results in the short documenchannel, hold the
phone about a foot above what you want to read. The application should
signal you as to whether you are focused on the page so it can see all
four corners. The document and bar code channels read automatically. The
longer document channel requires you click (double-tap) the on-screen
"take picture" button.
Hope this helps.
On 4/3/2018 10:12 AM, Terri Stimmel wrote:
Hello everyone,
Could someone please give me some tips on how to possibly use Seeing AI?
I've tried to get it to work a couple of times now, with absolutely no
luck! I think it's human error. I really don't know for sure though.
I tried to read a can yesterday. It wouldn't do anything. So I switched
channels and tried to read a piece of mail. Again, nothing happened.
I am holding the camera above the item, and moving the phone slowly back
and forth.
Is this how I should do it?
Any thoughts or advice would be much appreciated.
Thank you,
Terri
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