I know this thread is  a little old, but the KNFB Reader app on my iPhone 6 
crashes constantly even if the phone is just sitting there with the app 
open and I'm not asking it to do anything. I discovered this when I could 
not back my old files up to Dropbox so that I could import them into the 
KNFB Reader app on an iPhone 8.  I can't share files individually either 
because the app won't remain open on the iPhone 6 long enough to do it.  
Already tried regular restart, home and lock buttons together for ten 
seconds, and doing it plugged into power with the phone already at 100%.
The only other thing I can imagine doing is completely restoring my new 
phone from a backup of the old one in iTunes but I'm not sure I want the 
files that bad.  Anybody have any other ideas?


Kelly Hill



On Sunday, November 19, 2017 at 9:48:23 AM UTC-8, turab chimthanawala wrote:
>
> Hi all 
> Hope this mail finds you well. Since the past few months, my KNFB 
> reader app seems to abruptly shut down while performing certain 
> operations. For instance few days back when I tried to save a scanned 
> file into a different format by clicking on share, the app would 
> abruptly shut down. Also the app sometimes tends to hang, while trying 
> to save a document 
> Any idea? 
> Best 
> Turab. 
>

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