Have you checked the available storage on the 6. It sounds like you have made 
sure it is the only app open.
I think it may be time to call Apple Accessibility and see if they can screen 
share with you and figure out what is happening.
1-877-204-3930
HTH,
Richard




“The secret is not to make your music louder, but to make the world quieter.”

- Mitch Albom from The Magic Strings of Frankie Presto, page 1

On Apr 10, 2018, at 4:44 PM, Kelly Hill 
<kellmast...@gmail.com<mailto:kellmast...@gmail.com>> wrote:

I know this thread is  a little old, but the KNFB Reader app on my iPhone 6 
crashes constantly even if the phone is just sitting there with the app open 
and I'm not asking it to do anything. I discovered this when I could not back 
my old files up to Dropbox so that I could import them into the KNFB Reader app 
on an iPhone 8.  I can't share files individually either because the app won't 
remain open on the iPhone 6 long enough to do it.  Already tried regular 
restart, home and lock buttons together for ten seconds, and doing it plugged 
into power with the phone already at 100%.
The only other thing I can imagine doing is completely restoring my new phone 
from a backup of the old one in iTunes but I'm not sure I want the files that 
bad.  Anybody have any other ideas?


Kelly Hill



On Sunday, November 19, 2017 at 9:48:23 AM UTC-8, turab chimthanawala wrote:
Hi all
Hope this mail finds you well. Since the past few months, my KNFB
reader app seems to abruptly shut down while performing certain
operations. For instance few days back when I tried to save a scanned
file into a different format by clicking on share, the app would
abruptly shut down. Also the app sometimes tends to hang, while trying
to save a document
Any idea?
Best
Turab.

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