Hi, I have this as the phone customer support. I had to call them once about a login I had forgotten, and they were very helpful. 650-249-1000
You could always try a delete and reinstall first, though. If it didn’t work, they’d help you get back on track. Best, Keith From: [email protected] [mailto:[email protected]] On Behalf Of Denise Colley Sent: Thursday, May 10, 2018 1:19 PM To: [email protected] Subject: [EXTERNAL] Question about the sero ap I have the sero ap and purchased the premium one so I could get the audible described tv shows ans movies. It was working fine for a while but now I’m having trouble when I try to log in. I need to change my password because I can’t remember what it is and forgot to write it down. However, when I try to put in my email address or cell phone # it says they are not recognized. I have been paying for the ap all along but now can’t get in. Does anyone know, if I uninstall and reinstall the ap will it mess up my paid subscription? Any other suggestions? Denise -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
