Richard you're instructions are completely correct except for one thing that we 
figured out easily enough. That is, you must go into settings,
find the phone app,
you'll find that it will have the same wrong name if it's wrong like in this 
case,
and then if this happens to anyone else from this point on, follow the rest of 
Richard's instructions. Richard, you really hit it on the head with this one, 
but you've had experience with so many other things that happen with the phone. 
Wayne was just figuring that whenever this happened somehow  unknown to Wayne 
the icon must have   gotten in an edit mode, just when he was dialing the time 
phone number. It's so strange, he hated hearing that all the time hearing that 
phone number, but it's fine now, all gone, just hearing phone now as it should 
be. What a strange thing to happen, though. Thanks again. These 2 messages, 
this one I'm just writing and the message below from Richard would be good to 
keep, just in case it happens to any of you. I keep many of these messages with 
solutions, and I'll keep this one incase we ever need the instructions again or 
someone else does.


Arlene
  ----- Original Message ----- 
  From: Richard Turner 
  To: [email protected] 
  Sent: Saturday, August 04, 2018 7:19 AM
  Subject: Re: new help with a phone number labeled after the phone icon


  Arleen, 
  First, is that a number you recognize as one you may have called at some 
point?
  If so, I think I know wha may have happened.
  If you do a two finger double tap and hold, you can rename any icon. I've had 
clients accidentally get into that mode and change an icon's name.
  If that is what has occurred, you can reverse it by doing a two-finger double 
tap and hold on the phone app. An edit box will open, which I suspect says, 
phone 405 etc. Just tap on the delete button until all that is left is the word 
phone.
  Then, find the save button or done, I cannot remember this early which it is, 
and do a single finger double tap, and it should now only say phone.
  If that isn't it, call Apple accessibility and have them do a screen share so 
they can see your screen and figure out what is going on.
  877-204-3930.
  HTH,
  Richard



  "Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of 
our people need it sorely on these accounts. Broad, wholesome, charitable views 
of men and things cannot be acquired by vegetating in one little corner of the 
earth all one's lifetime." - Mark Twain







  On Aug 4, 2018, at 2:46 AM, Arlene <[email protected]> wrote:


    That doesn't seem to matter. Thank you for that suggestion.
      ----- Original Message ----- 
      From: Sieghard Weitzel 
      To: [email protected] 
      Sent: Saturday, August 04, 2018 2:50 AM
      Subject: RE: new help with a phone number labeled after the phone icon


      Have you turned the phone off and then back on to see if that fixes the 
issue?





      From: [email protected] <[email protected]> On Behalf Of 
Arlene
      Sent: Friday, August 3, 2018 11:26 PM
      To: [email protected]
      Subject: new help with a phone number labeled after the phone icon



      Somehow on one of our phones, on the phone icon, it doesn't just say 
phone, it says

      phone 4055991234

      Is there some way we can get the phone number out. It's strange, we have 
no idea how it got in there with the phone icon label. that phone number was 
the local time number where, which we found tonight no longer works. Thank you 
if you can tell us what to do.



      Arlene



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