Well, in that case if you have proof of purchase and explain the situation they 
might help you at an Apple Store.


From: [email protected] <[email protected]> On Behalf Of Terri 
Stimmel
Sent: Friday, August 17, 2018 10:56 AM
To: [email protected]; [email protected]
Subject: Re: Resetting an iPhone

Hello.

Oh no it is in a situation like that. Thank goodness! I don’t ever want to go 
through that again. No, I bought this phone for my friend, and a phone for 
myself, from T-Mobile. It’s the 6S. I bought it, because they were going to 
keep it and pay for it. But that didn’t happen. So now I have the phone.
Anyway, I can’t ask them for their Apple ID password, because they are not 
speaking to me. So that makes things kind of difficult. I took the phone to 
T-Mobile. They didn’t really have much to say. They said that I could possibly 
take it to the Apple store and have them reset it. But he wasn’t sure either. 
So that’s why I thought I would ask here.

Thank you!
Terri

Get Outlook for iOS<https://aka.ms/o0ukef>

________________________________
From: 30441063000n behalf of
Sent: Friday, August 17, 2018 10:43 AM
To: [email protected]
Subject: RE: Resetting an iPhone

Can’t you ask them to help you do this by putting in their Apple Id?
Whether somebody at an Apple Store would help you probably depends a lot on 
where you bought the phone. I know you had bad luck before and bought a 
blacklisted/stolen phone before from somebody so hopefully it is not one of 
these.


From: [email protected] <[email protected]> On Behalf Of Terri 
Stimmel
Sent: Friday, August 17, 2018 8:26 AM
To: Viphone <[email protected]>
Subject: Resetting an iPhone

 Hello once more everyone,

I need to reset the iPhone I got for my friend. They are no longer using it. I 
would like to try to sell it, if it all possible.
However, I can’t seem to reset it, because I don’t know their Apple ID password.

 In order to reset it, would I need to take it to the Apple Store? I would 
assume that if I had to do this, I will need to show proof that I purchased it?

Thank you for any advice.

Terri

Get Outlook for iOS<https://aka.ms/o0ukef>
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