Thanks, Mark.

The strange thing is that it is not only voiceover that stops, but also music 
and anything else except for ring tones.




________________________________________
From: [email protected] [[email protected]] on behalf of M. 
Taylor [[email protected]]
Sent: Friday, October 5, 2018 9:37 PM
To: [email protected]
Subject: RE: Not Always Getting Sound Through Phone Speaker

Hello Pamela,

First, let me say that I have not experienced your scenario on my 8 Plus.

Second, I have experienced temporary loss of VoiceOver feedback from 
time-to-time, seemingly at random.  In each instance, I simply press the Home 
button and, upon seeing the LaunchPad, VoiceOver speech returns.  I think that 
in almost every instance, the VoiceOver sound drop-out occurs when using 
third-party apps.

I have not yet sent in a bug report because, as yet at least, I cannot discern 
any particular pattern.

I feel comfortable in asserting that your issue is a software glitch; as such, 
report your findings to Apple and, hopefully, a fix will be forthcoming in a 
future release.

Mark

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Ekstrand, Pamela A. -ND
Sent: Friday, October 05, 2018 2:55 PM
To: [email protected]
Subject: Not Always Getting Sound Through Phone Speaker

I have been having some strange behavior with my iPhone 8 running IOS 12.  I am 
not sure exactly when this started, but for the last two nights I have noticed 
this behavior.  When I have unlocked my phone early in the morning voiceover 
does not speak, music does not play, etc. through the phone's speaker.  When I 
plug in headphones, I hear everything fine.  I have turned up the volume and 
that does nothing.  Yesterday, I restarted the phone, and I could then hear 
everything through the speaker.  This morning, I just let the phone sit without 
restarting it until about 8:00, then unlocked the screen, and could then hear 
everything through the phone's speaker.  I had changed nothing in the meantime.

At the times when I cannot get sound from the speaker, I do still hear the text 
notifications and incoming phone calls.

I have looked through settings, but am at a loss to figure out what might be 
causing this.  If anyone has any suggestions, I am all ears.

Thanks,
Pam



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