Signed out of both iTunes and iCloud on your iPhone. Then try to sign back in 
again. Another option is to clear you’re  cache. The last suggestion would be 
to call Apple accessibility. Unfortunately, there is no way to merge you’re old 
and new Apple ID. Concerning iTunes, you should just be able to sign out on the 
PC. If not, ensure your library is backed up, uninstall then reinstall iTunes.

Hope Paulos

> On Nov 24, 2018, at 6:36 AM, [email protected] wrote:
> 
> Hello,
> If you have access to your old e-mail, you can change your pass word when you 
> connect to Apple website.
> If you don't have access this e-mail, I have no idea. 
> 
> Go to :
> https://appleid.apple.com/#!&page=signin
> 
> Lyne
> 
>> Le 23 nov. 2018 à 15:56, janet gross <[email protected]> a écrit :
>> 
>> Hi Everyone,
>> I'm trying to remove an old email Apple id from an iPhone 6.  The reason I 
>> want to remove it is because on my old phone 6, I keep getting a message to 
>> update my Apple id settings, but when I enter my current password in order 
>> to update, I get a message saying wrong password, because it is asking me to 
>> update to an old Apple id, and I have no idea what that password was because 
>> I haven't used that password in over 3 years.  I was quite surprised to see 
>> this as well.  Matter of fact, I have the exact same problem with iTunes on 
>> my Pc, and that is the reason I can't use iTunes on my Pc because I don't 
>> remember the old password.  I'm not even sure how or when all these changes 
>> came about, or unless when I changed my Apple id 3 years ago, and I didn't 
>> update certain settings.  I'm not sure.  I also can see on the phone my 
>> current Apple id as well, so this is rather confusing.  In short, I don't 
>> remember the password to the old Apple id as I said I haven't used that for 
>> at least 3 years.  I've had several problems with my old phone 6, and this 
>> could very well be at least one of the problems, or maybe the culprit.  LOL! 
>>  Now, the question, can I change the old Apple id to my current Apple id, 
>> just so I don't have to start changing all these Apple id's and passwords? 
>> If that makes any sense!
>> This is getting to be quite annoying.
>> Any help in this matter will be greatly appreciated.
>> Janet
>> 
>> 
>> 
>> 
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