I had this same experience a week or so ago. In order to complete my order I switched to my laptop where the experience was much smoother. Interestingly, I have ordered with the amazon app since and had no issues.
On 12/8/18, Kathy Kalaluhi <[email protected]> wrote: > Hi > I too am experiencing problems with the amazon app. In fact, I spent an > entire afternoon on the phone with customer support trying to fix the issue. > Unfortunately, I did not resolve the problem. I did mention to the > customer support person that I belong to this list and that I understood > others were experiencing issues with the app. I can say that the problem > did arise after November 29th which was the last time I used the app to > purchase merchandise. It was after that date, that I experienced the > problem of the app not working properly. > > Here is an explanation of my issue with the app. I added merchandise to the > cart. I then went to the cart and double tapped on the Proceed to checkout > button. It took me to the address book for my account so that I could > select a shipping address. I selected my address and it checked the box. I > tried to check the box under my address which says, use this address for > delivery. It would not check. No button saying to continue to checkout > appeared after checking my address. The only options available were to > cancel which was the back button or at the bottom of the page there was a > button that said cancel and continue shopping. > > My husband finally got the appropriate boxes to check in slecting the > shipping address and finally the continue to checkout appeared. Excuse me, > I apologize, the next item to appear was the payment method. Needless to > say, my husband was able to place the order with no problem but he also had > turned off voice over so am not sure now whether the app is still not > working properly using voice over or not. > > If anyone is experiencing this issue, I would appreciate any feedback you > have. I do not have one click shopping turned on and wondered if it was a > work around that would allow me to order independently so long as I am > shipping to my home address. Ordering without my husband's help would be a > good thing. He does not need to know how much money I am spending lol. > Thanks in advance for any suggestions. > Kathy Kalaluhi > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Angela L Griffith > Sent: Saturday, December 08, 2018 2:12 AM > To: [email protected] > Subject: Re: Amazon app problem > > Sorry, I meant the bypass function. > > Angela L Griffith > Sent from my mobile phone > >> On Dec 4, 2018, at 8:25 AM, Jennie Facer <[email protected]> wrote: >> >> Hi Jed, >> >> I have to do a lot of explore touch with my phone. In other words, >> sometimes flicking dosn't always do the trick. Try sliding your finger >> around the screen and explore what you may find. >> >> Jenn >> >> Jenn and Kumi >> >>> On Dec 4, 2018, at 9:08 AM, Jed Barton <[email protected]> wrote: >>> >>> Hey guys. Having a very strange problem with the amazon app on my phone. >>> When i go to check out, when i get to the ship address, there is the >>> option that says deliver to this address, and it says button. I double >>> tap on it but can’t get any further. Never had this happen before. The >>> right address is checked. >>> However, it works fine on the ipad. Any ideas? >>> >>> Thanks, >>> >>> Jed >>> >>> Sent from my iPad >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or >>> if you feel that a member's post is inappropriate, please contact the >>> owners or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >>> [email protected] >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. Sorry, I meant >> the bypass function. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- Kimberly -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
