Hi Simon and All, Wow, so you think someone should be shot! LOL! Smile! I think this face id issue is well blown out of proportion. Some people are thinking they have to move their head around and around to unlock their phone, this is not the case at all. The only time someone will have to move their head around is during the face id set up process , and then just look at the phone when you want to unlock it. If you want to unlock the phone while in your pocket, try lifting the phone out of your pocket, and look down at it, and place it back in your pocket. Just a thought, so please don't shoot me, just trying to help. I do have face id set up on my xr phone, and I did set it up myself. The face id feature will walk you through the set up process, meaning it will tell you to turn your head to the right or to the left, or to look down, or to look at the screen etc. When I unlock my phone, I press the power button, and look at the phone, and the majority of the time it will unlock, but I've noticed if I don't look directly at the phone, it will not unlock, and I tried that just to see if it would really unlock if I wasn't looking directly at the phone. Now, it does annoy me rather I look directly at the phone or not, and it will still ask me for my security code, but from my understanding from Apple, this is how the face id feature is set up, and the reason is for security purposes, in which I can appreciate, but still annoying at the sametime though. Janet
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