I'll definitely do that. It seems I've only had this issue since the last 
update. 


Kim

Sent from Kimber's iPhone
The happy ending still beckons, and it is in the hope of grasping it that we go 
on.—Annie Proulx

> On Dec 27, 2018, at 6:19 PM, 'Kramlinger, Keith G., M.D.' via VIPhone 
> <[email protected]> wrote:
> 
> The same thing happened to me yesterday and today, ironically, on calls from 
> Apple Accessibility. When I eventually got through by it working the third 
> time they called, the representative couldn’t find others as having reported 
> this, nor could she find any good help in her support pages.
>  
> Maybe let Apple Accessibility know. Keith
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Kimberly
> Sent: Thursday, December 27, 2018 2:25 PM
> To: [email protected]
> Subject: [EXTERNAL] Screen becomes unresponsive during phone calls
>  
> Hi,
>  
> recently i have noticed that the screen on my iphone 7 becomes totally 
> unresponsive during phone calls. For example, when presented with a choice of 
> numbers to enter --  press 1 for this, press 2 for that --  I am unable to 
> detect the number pad or anything else on the screen. I'm told by a sighted 
> friend that the number pad is present, but voiceover is completely 
> unresponsive. When this happens, I cannot even double tap to end the call. 
>  
> Any thoughts?  
>  
> Sent from Kimber's iPhone
> The happy ending still beckons, and it is in the hope of grasping it that we 
> go on.—Annie Proulx
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