I've tried getting out of the app & going back in, shutting off the phone & 
restarting & replaying the voice mail.  None of this has worked.  I had to call 
Apple help today for a more serious problem so I asked them about this voice 
mail.  He said this was generally a problem with the provider.  So I will take 
Anna's suggestion & call Verizon to find out what number to call to access 
voice mail.  Hopefully I can delete it via phone.

Sherry Wells

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Carolyn 
Arnold
Sent: Tuesday, January 22, 2019 1:20 PM
To: viphone@googlegroups.com
Subject: RE: Can't Delete A Voice Mail

Yes, that has worked for me. In fact, in any ap, if I run into some kind of 
snag, I get out, close it, come back. Usually that is a solution. 

Best regards,

Carolyn 


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jennie Facer
Sent: Tuesday, January 22, 2019 11:51 AM
To: viphone@googlegroups.com
Subject: Re: Can't Delete A Voice Mail

Hi,

Trying closing phone in the app switcher and reopening it again and then try to 
delete the voicemail. This is kind of a bug I think.

Jenn

Jenn and Kumi

> On Jan 22, 2019, at 9:31 AM, <sherrywells1...@gmail.com> 
> <sherrywells1...@gmail.com> wrote:
> 
> Hi All,
> 
> I recently updated my IPhone 5s to the latest version of IOS.  I had a 
> voice mail there when I did the update.  Now, I cannot delete that 
> voice mail.  I tap it, swipe to delete & double tap but nothing 
> happens.  I have tried getting Ciri to delete it.  She says you have 
> no new voice mail but 1 saved voice mail.  She will not delete it.  How can I 
> get rid of this voice mail?
> 
> Thanks,
> Sherry Wells
> 
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