Marie, I hope you explained to the volunteer how useless that phrase is for people who are blind or low vision. That is the deal with a volunteer service, you do not have the training or quality control; but it is also free, so if it were me, I'd just explain things to the volunteer, and if they just don't get it; disconnect and try again. Out of their over 1.5 million volunteers, there is a good chance you won't get the same person again. Richard
The most common way people give up their power is by thinking they don't have any." -- Alice Walker On Jan 27, 2019, at 11:53 AM, Marie Lyons <[email protected]<mailto:[email protected]>> wrote: I can only tell you about “Be my eyes” and a difficulty I experienced. A volunteer said, ”over there”. That isn’t very helpful to a blind person. I do know of 2 stores who offer “Aira” for free: Wallgreens and Wegmanns. This is done by using the app on your iPhone. Marie Lyons Sent from my iPhone On Jan 27, 2019, at 2:09 PM, Holly <[email protected]<mailto:[email protected]>> wrote: Hello: I just joined this group yesterday. I have been following the discussion concerning Aira. I am certain that most of you know about the app 'Be My Eyes', which is free and essentially operates like Aira, although the sighted people answering the phones are volunteers, not paid operators. I have never had a particular reason to use either app, as am living with a sighted partner. 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