I was just able to download a book with Voice Dream Reader from Bookshare, so I guess the issue may be resolved. Richard
The most common way people give up their power is by thinking they don't have any." -- Alice Walker On Feb 12, 2019, at 5:37 PM, Mary Otten <motte...@gmail.com<mailto:motte...@gmail.com>> wrote: Hi richard, I just found a note from bookshare support saying that they are having trouble, or I should say people using several apps, not just voice dream, are experiencing this problem. My note says they hope to have it resolved later this week. Let us hope. Mary Sent from my iPhone On Feb 12, 2019, at 5:22 PM, Richard Turner <richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote: I just received a note back from Bookshare Customer support and this is a bug that is affecting Voice Dream Reader and their team is working with the developer to solve the problem. So, they are on it, but do not say what caused the problem. So, time will tell. Richard The most common way people give up their power is by thinking they don't have any." -- Alice Walker On Feb 12, 2019, at 5:15 PM, 'Dan' via VIPhone <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> wrote: hello, I was able to login on the website without any problems. However voice stream does not allow me to login. Dan On Feb 12, 2019, at 5:02 PM, pegkan...@gmail.com<mailto:pegkan...@gmail.com> wrote: Hi, I am also getting the same error message, I called them, and left a voicemail since I could not get through to their technical support. Peggy Peggy Sent from my i phone. ☃️, On Feb 12, 2019, at 7:39 PM, Dana Leet <danamariel...@gmail.com<mailto:danamariel...@gmail.com>> wrote: I am getting the same response tried to call book share and I’m on hold waiting for a technical support representative still no response but also get the same message. 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Not cool. I just tried searching for a book and when I double tapped search, I got that your account has been suspended error message too. What the heck. If you're able to still log in via the website, I'd bet it may even have something to do with VDR accessing the Bookshare service rather than an issue with a particular account. Pure speculation on my part though. I did download a book from Bookshare via VDR over the weekend, so if anything, it must be something only recent. Cristóbal -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Mary Otten Sent: Tuesday, February 12, 2019 3:30 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>; macvisionar...@googlegroups.com<mailto:macvisionar...@googlegroups.com> Subject: Problem accessing book share account with voice dream reader Hi all, I have been a bookshare member for more years than I care to admit, Wayback when it first started and everything they had was scanned by folks like me and probably some of you. Today, when I tried to do an author search from my phone using voice dream reader, I was told that my account has been temporarily suspended. I tried it twice on two different devices with the same result both times. So, I went to my PC and successfully logged in. Supposedly, my account is up-to-date and everything should be normal. 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