I'm glad I was able to help. It's an expensive app to just give up on
although thankfully, we now at least have cheeper alternatives to choose
from. I expect the developers of KNFB Reader will have some more tricks up
their sleeves to stay relevant so the ap is certainly staying on my iPHONE.

On Mon, Mar 18, 2019 at 11:34 AM martin <[email protected]> wrote:

> Thanks for your help. I reinstalled the app and it now works.
>
>
>
> *From:* [email protected] <[email protected]> *On Behalf Of
> *Michael Feir
> *Sent:* Saturday, March 16, 2019 8:18 PM
> *To:* [email protected]
> *Subject:* Re: unable to get into knfb reader
>
>
>
> Hi Martin. Have you made certain you've gotten the latest updates from the
> app store? There hasn't been one in a while but they do come out every so
> often. The only other suggestion I have would be to delete and then
> reinstall the app. That has fixe similar issues with other apps I've
> experienced. I would also recommend turning off reachability as this has
> caused frustration to some acquaintences of mine. You might also want to
> check in the app switcher and make certain that KFB Reader is closed.
> Sometimes, apps can run but load oddly and simply crash returning you to
> the home screen without openning properly. They should then be closed and
> restarted. I have no difficulty running KNFB Reader on my iPHONE7. The only
> other thing that occurs to me is that you may want to restart your iPHONE
> and try running KNFB Reader again. Hope that helps.
>
>
>
> On Sat, Mar 16, 2019 at 7:45 PM martin <[email protected]> wrote:
>
> Hello: for reading items I have been using Third Eye; but it has stopped
> working. I have knfb reader installed but when I try opening it I am thrown
> out. I called support and left a message but I have not heard from them.
> Any ideas would be greatly appreciated. I am running the most recent
> version of ios with a six I phone.
>
> Thanking you in advance.
>
> Martin Nelson
>
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