Hi Richard another Bank of America customers,

I reported this issue at two occasions now to Bank of America staff. In the 
meantime, I have been using Erica to make Bill payments. It actually works 
pretty well. It’s accessible and I’ve been able to make these payments without 
difficulty. I would recommend for now that you try this. Good luck. You have to 
make one payment at a time, but that’s OK with me for now.

Sent from my iPhone

> On Apr 7, 2019, at 9:03 PM, Richard Turner <[email protected]> 
> wrote:
> 
> 
> We use too.
> My My wife is sighted and she says on the iPad Mini you see about 7 payees, 
> while on the iPhone SE, you see maybe 3.
> Flicking with one finger doesn't move beyond the first screen with VoiceOver, 
> so you do have to do the three finger swipe to scroll the screen.
> The good news is that you can now do several payees at once, which I guess is 
> progress.
> I think I'd prefer that the one finger flicks would continue through the list 
> of payees.
> Richard
> mayheck out my web site at: www.turner42.com
> “The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
> flying.  There is an art, it says, or rather, a knack to flying. The knack 
> lies in learning how to throw yourself at the ground and miss." --Douglas 
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> 
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> 
> 
> On Apr 7, 2019, at 4:28 PM, Bobby Druesedow <[email protected]> wrote:
> 
>> It has changed, and is more difficult. I found that I could only swipe 
>> through about 4 payees, and then it would jump to the bottom of the list. If 
>> you will do a 3 finger swipe down before you reach the last one in the group 
>> then you should get to the next group of 4 or 5 payees. I called 
>> 800-933-6262 to ask about the changes that were made that don't work with 
>> VO, and they sent me to a department where I spoke with someone who was 
>> supposed to get back to me, but this was a month or so ago, and I'm still 
>> waiting by the phone. I figured out the 3 finger swipe thing on my own. HTH 
>> 
>> Sent from my iPod
>> 
>> On Apr 7, 2019, at 6:05 PM, Terrianne Straw <[email protected]> wrote:
>> 
>>> Paying bills in Bank America’s mobile app used to be so simple and easy.  
>>> It was recently changed and I can’t figure out how to use it. Is anybody 
>>> else using thisnew page?  Thank you so much.
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