Great.
Keep us posted.

Sent from my Verizon iPhone XR!!!

> On Jun 9, 2019, at 3:56 PM, janet gross <[email protected]> wrote:
> 
> Hi Anthony, 
> 
> I think you're right.  I went into the settings, and I turned off face id for 
> the iTunes-app store, and I tried turning it back on, and now the phone won't 
> let me turn it back on, because sometimes turning a feature off and then back 
> on helps, but not this time.  I also noticed I had turned on use face id to 
> open my Outlook inbox, and that is not working either!  I've also noticed I 
> for the first time have to hold my phone very close to my face to unlock my 
> phone, and I didn't used to have to do that.  Ok, here I go calling Apple 
> Accessibility, and I'm sure they will help me with this, and they will have a 
> logical reason is to why this is happening.  I will report back.  
> Thank you.  
> Janet 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Anthony Vece
> Sent: Sunday, June 09, 2019 2:42 PM
> To: [email protected]
> Subject: Re: Face ID and iTunes-App Store Question Please.
> 
> Janet;
> I would contact Apple Accessibility.
> It could possibly be a glitch in the system.
> God bless
> Anthony
> 
> Sent from my Verizon iPhone XR!!!
> 
>> On Jun 9, 2019, at 3:16 PM, janet gross <[email protected]> wrote:
>> 
>> HI Everyone, 
>> I have face id set up on my XR phone, and I also use face id to the app 
>> store, well, I wanted to download a couple free apps, but I kept getting the 
>> message to enter my password as well as my security code, so I enter all 
>> that information.  I thought if I had face id set up to the app store I 
>> wouldn't have to enter all that information.  Ok, after I enter all that 
>> information, I then get a message saying I need to enter my credit card 
>> number, so I enter that, I then get a message saying I need to enter the 
>> expiration date as well as the security code of my card.  My question is why 
>> do I need to log in using my password and security code, if I already have 
>> face id set up for the app store?  Why do I have to enter my credit card and 
>> expiration date-security code, as I already have that information on my 
>> phone?  Can some kind soul tell me why is this please, especially when I 
>> might be downloading a free app? 
>> Thank you all in advance. 
>> Janet 
>> 
>> 
>> Peace Be With You. 
>> 
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