Hello Arlene, Okay, I know exactly what you are experiencing.
So, recently Apple updated its terms of service. For whatever reason, for some accounts, this results in a kind of payment management glitch for some users. In instances where your current credit card data is dimmed-out, on the iOS device, it is necessary to sign into your account via a web browser in order to update your payment info. This is the only way, according to the Apple senior account advisors with whom I've discussed this matter. The good news is that you wil only have to do this once; after which you can update your credit card info, as usual, on your various Apple devices. So, to get started, go to: http://appleid.com. After signing into your account, go to Manage Payments. >From there, you can update your credit card info. After doing this, you will >find that you can now update and change your payment info on your iOS device, >just as you would expect. Good Luck, Mark From: [email protected] [mailto:[email protected]] On Behalf Of Arlene Sent: Sunday, June 09, 2019 6:22 AM To: [email protected] Subject: updating credit card question I copied instructions from here on the list about updating a crdit card. We started to purchase an app, and what complicated it was that we should have updated the card first. We're going in circles in attempting to update the 3 digit code which stays in there. The other thing that needs changing is the experation date, and it's dimmed where you should be able to change it. So it's as if we're going in circles. Thanks for help with this. Arlene, -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/C029F04A44A64BBB9968308D8CC47565%40love. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/000c01d51f1b%24402e93b0%24c08bbb10%24%40edu. For more options, visit https://groups.google.com/d/optout.
