Hi, Let me know if I can be of any help with the Resound app in talking with them or getting together with them. Mr. Ed
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Steve Matzura Sent: Thursday, July 25, 2019 12:16 PM To: [email protected] Subject: Re: Anyone who uses hearing aids, please read This is very encouraging. OK then, let's do it! I used the "Contact Us" form on their Web page. Did you try that yet? I got a very nice note back from one Matthew Oslund. There's strength in numbers. Let's see what we can do! On 7/25/2019 1:10 PM, Kay Malmquist wrote: > It is not just those aids. I too have Resounds and their app has always > been inaccessible. What would be nice is if we could get a group of blind > Resound hearing aid users together to speak with a Resound rep. My > audiologist says she can contact someone that works there to work with me > specifically, but I wonder if we might meet with them and nicely explain > what is going on and work on a fix? > > Kay Malmquist > [email protected] > > Before you act, listen. > Before you react, think. > Before you spend, earn. > Before you criticize, wait. > Before you quit, try. > > William Arthur Ward - 1921-1994 - Writer > > > ----- Original Message ----- > From: "Steve Matzura" <[email protected]> > To: <[email protected]> > Sent: Thursday, July 25, 2019 10:03 AM > Subject: Anyone who uses hearing aids, please read > > > I just got some the day before yesterday from a company called ReSound > (https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro). > This model is controllable from an iOS device, but wouldn't ya know it, > turn VoiceOver on, and everything just falls over. The Smart-3D > application goes completely haywire with VoiceOver in focus. It > automatically changes programs (hearing-aid profiles) in a round-robin > fashion without any human interaction and with no way to stop it, and > there are two on-screen buttons which are unlabeled and unresponsive > when double-tapped. Of course I wrote to the manufacturer with details > of the problem, and I got a very nice reply that said in essence that my > message would be forwarded on to the developer for further action. Of > course, those messages always sound like black holes to me, so I thought > I'd take my troubles to the best place of which I could think--this > list. If anyone's familiar with these aids and this software, please > sing out, with my profound thanks in advance. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/368dab53-0b93-2032-e466-8ed27db3206e%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/010901d5433d%24b5561000%2420023000%24%40abe.midco.net.
