What you can do is write to ReSound via their contact form and let them
know you're out here and need their developer to get with the program
regarding accessibility. This has to be a very focused approach,
otherwise there's no point in contacting half a dozen different people
who can't do anything for us. If this guy Matthew Oslund hears from all
of us with same or similar issues, it has more of an impact on the
developer when he/she/they get(s) to hear about it. It sounded to me
like that development is not done by ReSound, that it's jobbed out to
another company, and until we have direct contact with that other
company, we have to go through channels, as they say, and the channel we
should use is the ReSound contact form.
On 7/25/2019 7:10 PM, Mr. Ed wrote:
Again Kay, I use Resound aids and would be interested in being in on the
meeting. Let me know what I can do.
I am also on the hearing aid group email list.
Mr. Ed
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Kay Malmquist
Sent: Thursday, July 25, 2019 3:08 PM
To: [email protected]
Subject: Re: Anyone who uses hearing aids, please read
Richard the Zoom idea is a great one and I'm going to push for trying this.
I want to make sure we have several Resound users in this meeting with some
good input.
Kay Malmquist
[email protected]
Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.
William Arthur Ward - 1921-1994 - Writer
----- Original Message -----
From: "Richard Turner" <[email protected]>
To: <[email protected]>
Sent: Thursday, July 25, 2019 1:37 PM
Subject: Re: Anyone who uses hearing aids, please read
If you can find someone who can do a meeting, I'd recommend setting up a
Zoom meeting, since you can do that for free for a group and the meeting can
be up to 40 minutes or so I think.
I'm not there yet, but I suspect I will have to get hearing aids before too
long.
Richard
Arthur C. Clarke's third law says: "Any sufficiently advanced technology is
indistinguishable from magic."
(Sent from the magical iPhone SE)
www.turner42.com
On Jul 25, 2019, at 10:46 AM, Arlene <[email protected]> wrote:
Steve, here's the subscribing directions for the hearing aid list
To join, send a blank message to:
[email protected]
----- Original Message ----- From: "Steve Matzura" <[email protected]>
To: <[email protected]>
Sent: Thursday, July 25, 2019 12:16 PM
Subject: Re: Anyone who uses hearing aids, please read
Where is that list? Have you got a subscribe email address or Web link?
On 7/25/2019 1:12 PM, Kay Malmquist wrote:
Also, I forgot to mention that there is a blind hearing aid users list,
with
a bunch of really tech savvy people that might help as well.
Kay Malmquist
[email protected]
Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.
William Arthur Ward - 1921-1994 - Writer
----- Original Message -----
From: "Steve Matzura" <[email protected]>
To: <[email protected]>
Sent: Thursday, July 25, 2019 10:03 AM
Subject: Anyone who uses hearing aids, please read
I just got some the day before yesterday from a company called ReSound
(https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.resound.com%2Fen-us%2Fhearing-aids%2Fresound-hearing-aids%2Fquattro&data=02%7C01%7C%7C2cb37faf688545ad3be708d71127f7b9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636996735661173732&sdata=zJVdiIt0YOQZGVckuzc8Co4rSGQDrZm6piMOdHvzVY0%3D&reserved=0).
This model is controllable from an iOS device, but wouldn't ya know it,
turn VoiceOver on, and everything just falls over. The Smart-3D
application goes completely haywire with VoiceOver in focus. It
automatically changes programs (hearing-aid profiles) in a round-robin
fashion without any human interaction and with no way to stop it, and
there are two on-screen buttons which are unlabeled and unresponsive
when double-tapped. Of course I wrote to the manufacturer with details
of the problem, and I got a very nice reply that said in essence that my
message would be forwarded on to the developer for further action. Of
course, those messages always sound like black holes to me, so I thought
I'd take my troubles to the best place of which I could think--this
list. If anyone's familiar with these aids and this software, please
sing out, with my profound thanks in advance.
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