First of all, make sure there is no dirt or grease on the screen, dirty screens 
can do funny things.
Before doing a forced restart the way Jenny described,  you should simply try 
to turn it off, wait 30 seconds and turn it back on.
Lastly, there is no need to hold the two buttons down for 40 or even 30 
seconds, in fact this may cause issues since after 30 or 40 seconds your watch 
should have already restarted. Just count to 12 after you press both buttons 
or, if you want to be sure maybe to 14 or 15. Here is what Apple says on their 
support pages:

Force restart your Apple Watch

Don’t force restart your Apple Watch if you're updating 
watchOS<https://support.apple.com/kb/HT204641>. After you see the Apple logo 
and progress wheel on your Apple Watch, leave your Apple Watch alone until the 
update finishes.

You should force restart your device as a last resort and only if it's not 
responding. To force restart your Apple Watch, press and hold both the side 
button and Digital Crown for at least 10 seconds, then release both buttons 
when you see the Apple logo.

Best regards,
Sieghard

From: [email protected] <[email protected]> On Behalf Of Jennie 
Facer
Sent: Tuesday, July 30, 2019 6:36 AM
To: [email protected]
Subject: Re: Apple Watch Soft Reset

Hi,

Try holding both buttons on the side down for approximately 30 or 40 seconds. 
That will reset the watch.

Jenn
Jenn and Kumi


On Jul 30, 2019, at 7:30 AM, 'David Quarmby' via VIPhone 
<[email protected]> wrote:

Hi,
Does anyone know of a way of doing a soft reset with the Apple watch.  For some 
reason, my gestures are not working properly when I tap the screen.  It almost 
seems like the screen is no longer recognising what I am trying to do?


Kind regards

David Quarmby
Work Email [email protected]
Personal Email [email protected]
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