Hi Marie, To power off the Apple watch you press the side button, that is the flat button below the digital crown. Hold it for about 2 or 3 seconds and you feel the watch vibrate, Voiceover usually says “Cancel” on my series 2 watch since that is what has focus. If you swipe right once you should be on Power Off. Visually there are 4 buttons on the screen: Cancel, Power Off, medical Id and Emergency S O S. They seem to be arranged vertically with Cancel on the top, Power off a bit below that, then medical Id and near the bottom edge is the Emergency SOS which will call 9 1 1.
From: [email protected] <[email protected]> On Behalf Of Marie Lyons Sent: Sunday, August 4, 2019 9:36 AM To: [email protected] Subject: Re: Apple Watch Soft Reset When you say the side button do you mean the power off or the digital crown? Iam wanting to know where on the screen that button is? For example is it in the upper left corner, or the lower right corner or the middle? Marie Lyons On Aug 4, 2019, at 12:03 PM, Anna Dresner <[email protected]<mailto:[email protected]>> wrote: Hello Marie, When VoiceOver is working correctly, try pressing the Side button until the watch vibrates, and locate the Power Off button. You could then try tapping that spot if you are trying to shut down without VoiceOver. Best, Anna On Aug 4, 2019, at 10:52 AM, Marie Lyons <[email protected]<mailto:[email protected]>> wrote: Yes, that’s what I do. What I really would like to know is where is the button on the screen that says shut down? If I knew that, I could just turn off the watch, which is what I would prefer. Marie Lyons On Aug 1, 2019, at 11:10 PM, Anna Dresner <[email protected]<mailto:[email protected]>> wrote: Hello Marie, If you can't get VoiceOver to function, either by asking Siri or by triple-clicking the digital crown if you've set that up, hold the two buttons in for around 10 seconds to force a reset. Best, Anna On Aug 1, 2019, at 8:03 PM, Marie Lyons <[email protected]<mailto:[email protected]>> wrote: So how does someone just turn it off when there is no voiceover telling you where the confirm or ok button is? Marie Lyons On Jul 30, 2019, at 12:11 PM, Sieghard Weitzel <[email protected]<mailto:[email protected]>> wrote: First of all, make sure there is no dirt or grease on the screen, dirty screens can do funny things. Before doing a forced restart the way Jenny described, you should simply try to turn it off, wait 30 seconds and turn it back on. Lastly, there is no need to hold the two buttons down for 40 or even 30 seconds, in fact this may cause issues since after 30 or 40 seconds your watch should have already restarted. Just count to 12 after you press both buttons or, if you want to be sure maybe to 14 or 15. Here is what Apple says on their support pages: Force restart your Apple Watch Don’t force restart your Apple Watch if you're updating watchOS<https://support.apple.com/kb/HT204641>. After you see the Apple logo and progress wheel on your Apple Watch, leave your Apple Watch alone until the update finishes. You should force restart your device as a last resort and only if it's not responding. To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. Best regards, Sieghard From: [email protected]<mailto:[email protected]><[email protected]<mailto:[email protected]>> On Behalf Of Jennie Facer Sent: Tuesday, July 30, 2019 6:36 AM To: [email protected]<mailto:[email protected]> Subject: Re: Apple Watch Soft Reset Hi, Try holding both buttons on the side down for approximately 30 or 40 seconds. That will reset the watch. Jenn Jenn and Kumi On Jul 30, 2019, at 7:30 AM, 'David Quarmby' via VIPhone <[email protected]<mailto:[email protected]>> wrote: Hi, Does anyone know of a way of doing a soft reset with the Apple watch. For some reason, my gestures are not working properly when I tap the screen. It almost seems like the screen is no longer recognising what I am trying to do? Kind regards David Quarmby Work Email [email protected]<mailto:[email protected]> Personal Email [email protected]<mailto:[email protected]> -- The following information is important for all members of the V iPhone list. 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