When I opened the item called Country Music, all the episodes were there in a list, including the concert at the end. The trick is finding it in the first place. It showed up under just added if that helps.
Richard Always look out for #1, and be careful not to step in #2. On Sep 18, 2019, at 5:27 PM, Larry Lumpkin <[email protected]> wrote: Hi Richard. I meant it to go to you. In the app, where do you go to see all the episodes. Thanks. From: [email protected] <[email protected]> On Behalf Of Richard Turner Sent: Wednesday, September 18, 2019 7:07 PM To: [email protected] Subject: Re: Inquiry Larry, Who are you directing that question to? You didn't quote the email you are replying to. If you are talking about the PBS Video app; it appears all the episodes are available. I'm clueless on the DVD player. Richard Always look out for #1, and be careful not to step in #2. On Sep 18, 2019, at 4:58 PM, Larry Lumpkin <[email protected]<mailto:[email protected]>> wrote: Hi. How do you find the past episodes to play or a ist of all available episodes? My dvd player talks and the audio button is very good. From: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>> On Behalf Of Richard Turner Sent: Wednesday, September 18, 2019 5:50 PM To: [email protected]<mailto:[email protected]> Subject: Re: Inquiry Well, Larry, that sounds like the standard DVD menu structure. Most can not be played by a blind person because you have to be able to see the menu options. Though, if you have that magical audio button, maybe that will work. I did find it on the PBS Video app, finally, after signing in with my user name and password. As a sustaining member; I'm supposed to have access to lots of material. But, the app is nothing close to accessible, though I managed to stumble on it. Now, to find the time .... Later, Richard Always look out for #1, and be careful not to step in #2. On Sep 18, 2019, at 3:44 PM, Larry Lumpkin <[email protected]<mailto:[email protected]>> wrote: Here’s what I got from PBS. It sounds they are still using that accessible dvd menu they were touting a few years ago. I didn’t know what “setup” referred to. From: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>> Sent: Wednesday, September 18, 2019 4:15 PM To: [email protected]<mailto:[email protected]> Subject: Inquiry <~WRD000.jpg> Dear Larry, Thank you for contacting Customer Support at shop.PBS.org. In regards to request number 25575929: Customer service has learned the Ken Burns: Country Music DVD Item# CMSC654, does have Descriptive Video. The Descriptive Video can be turned on by using the setup menu or by using the remote control AUDIO BUTTON by keep pressing until you get to audio channel (4) and the video will play with the descriptive video. We apologize for any inconvenience and thank you for supporting PBS. Should you have any further questions, please reply to this email or call us 24 hours a day, 7 days a week at (800) 531-4727. 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